Software Analyst, Vendor Management

Telesat (NASDAQ and TSX: TSAT) is a leading global satellite operator, providing reliable and secure satellite-delivered communications solutions worldwide to broadcast, telecommunications, corporate and government customers for over 50 years.  Backed by a legacy of engineering excellence, reliability and industry-leading customer service, Telesat has grown to be one of the largest and most successful global satellite operators.

Telesat Lightspeed, our revolutionary Low Earth Orbit (LEO) satellite network, scheduled to begin service in 2027, will revolutionize global broadband connectivity for enterprise users by delivering a combination of high capacity, security, resiliency and affordability with ultra-low latency and fiber-like speeds. Telesat is headquartered in Ottawa, Canada, and has offices and facilities around the world.

The company’s state-of-the-art fleet consists of 14 GEO satellites, the Canadian payload on ViaSat-1 and one LEO 3 demonstration satellite.  For more information, follow Telesat on X and LinkedIn or visit www.telesat.com

As an IT Vendor and Software Analyst, you will be responsible for overseeing the relationships between an organization and their IT vendors. In this job, you will work closely with the IT team and vendor partners to ensure seamless operations and to optimize costs. You will collaborate with procurement teams to develop contracts and establish service level agreements (SLAs), oversee vendor performance, and work to improve vendor relationships. Your role requires strong communication and negotiation skills as you will be responsible for managing vendor expectations while working with internal teams to ensure needs are met. Additionally, you will track vendor performance metrics and create reports for management to help optimize vendor partnerships. Overall, your contributions will help the organization provide high-quality IT services while minimizing costs.  

MAIN RESPONSIBILITIES:

• Building and maintaining effective relationships with technology vendors
• Sourcing potential vendors and negotiating contract terms
• Monitoring vendor performance and ensuring contractual obligations are met
• Conducting and reviewing vendor assessments and risk analyses
• Identifying areas for cost optimization and vendor consolidation
• Developing and implementing vendor management policies and procedures
• Collaborating with internal IT teams to ensure alignment with business goals
• Communicating with stakeholders regarding vendor performance and any related concerns or issues that arise
• Managing vendor onboarding and offboarding processes
• Facilitating vendor audits and compliance reviews

EDUCATION & EXPERIENCE REQUIRED

• 5-8 years of sourcing or IT project management experience
• Experience with on-going management of software and hardware agreements
• Proven ability to managing vendors and business relationships
• Understanding of cost savings and value drivers within Global IT hardware and software
• Experience with sourcing and procurement process
• Experience with Microsoft Enterprise software and Azure
• Demonstrated ability to set and meet deadlines and manage related risks
• Strong situational leadership instincts and abilities
• Ability to manage and work with culturally and geographically diverse populations
• Ability work within a virtual team

DECISION MAKING & SUPERVISION:

• Work under minimal supervision.
• Make decisions and recommendations requiring analysis and interpretation within established procedures.

WORKING CONDITIONS:

• Generally comfortable working conditions.
• Moderate visual concentration in use of video display terminal.
• Occasional overtime required




The successful candidate must be able to work in Canada and obtain clearance under the Canadian Controlled Goods program (CGP).

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At Telesat, we take pride in being an equal opportunity employer that values equality in the workplace.   We are committed to providing the best candidate experience possible including any required accommodations at every stage of our interview process.   All qualified applicants that have been selected for an interview that require accommodations, are advised to inform the Telesat Talent team accordingly.  We will work with you to meet your needs.   All accommodation information provided will be treated as confidential.