Manage and grow enterprise accounts for IT products, infrastructure solutions, and related services. Responsibilities include driving revenue, identifying upsell and cross-sell opportunities, building stakeholder relationships, aligning solutions with client needs, coordinating with pre-sales and technical teams, tracking pipelines and account performance, and ensuring customer satisfaction and retention.
Key Account Manager (KAM) – IT Sales
Enterprise Accounts | IT Products & Infrastructure
Location: Mumbai / Maharashtra
Experience: 4–7 Years
Notice Period: Immediate to 15 Days Preferred
About Closing GapClosing Gap is a growing workforce solutions partner supporting enterprises across India, the UK, and GCC with high-impact talent and business solutions.
We are hiring a Key Account Manager (KAM) to manage and expand enterprise client relationships within the IT products and infrastructure space. This role is focused on account growth, revenue expansion, and building long-term client partnerships.
The ideal candidate understands enterprise buying cycles, has hands-on IT sales experience, and can identify opportunities to drive consistent account growth.
- Manage and grow assigned key enterprise and corporate accounts
- Drive revenue through IT products, infrastructure solutions, and related services
- Build strong, long-term relationships with client stakeholders and decision-makers
- Identify and execute upsell and cross-sell opportunities within existing accounts
- Work closely with pre-sales and technical teams to deliver tailored solutions
- Understand client requirements and align offerings to business needs
- Track account performance, pipeline, and revenue growth
- Ensure high levels of customer satisfaction and retention
- 4–7 years of experience in IT sales (hardware, software, or infrastructure solutions)
- Strong understanding of IT products, infrastructure, and enterprise solutions
- Proven experience managing enterprise or corporate accounts
- Ability to drive revenue growth within existing accounts
- Excellent communication, presentation, and client-handling skills
- Experience working with cross-functional teams (pre-sales, delivery, support)
- Mumbai-based or willing to relocate
- Account Management & Growth: Ability to retain and expand key accounts
- Upselling & Cross-selling: Identifying revenue opportunities within existing clients
- Client Relationship Management: Strong stakeholder engagement and trust-building
- Solution Selling: Ability to align IT offerings with client business needs
- Sales Execution: Pipeline management, forecasting, and deal closure
- Collaboration: Working effectively with technical and internal teams
- Opportunity to manage high-value enterprise accounts
- Exposure to diverse IT products and infrastructure solutions
- Performance-driven incentives and career growth opportunities
- Competitive compensation aligned with experience
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