The Lead Site Reliability Engineer ensures stability and availability of services, drives automation improvements, and leads product reviews while engaging with senior stakeholders for risk management.
Job Description
DESCRIPTION:
Duties: Maintain responsibility for privileged access and session management products, including the related production support and site reliability engineering teams. Perform privileged access management product reviews and plan related products. Ensure availability and stability of services used by customers and their applications. Drive proactive oversight with strategic observability enhancements, root cause analysis, an automation to improve efficiency and reduce business-impacting incidents. Lead engagements with senior stakeholders in engineering, audit, and controls teams as they relate to risk exposure of passwords and product adoption best practices.
QUALIFICATIONS:
Minimum education and experience required: 3- or 4-year Bachelor's degree in Computer Science or related field of study plus 7 years of experience in the job offered or as Lead Site Reliability Engineer, Site Reliability Engineer, Software Engineer, IT Operations Associate, Systems Administrator, or related occupation.
Skills Required: This position requires experience with the following: application and middleware support; Microsoft Active Directory services; Ansible (automation and configuration management tool); PowerShell scripting languages to automate tasks and manipulate data; handling critical application outages in a largescale operation and driving root cause analysis and remediation; Setting up monitoring, alerting, and triaging performance issues; Jenkins and GIT to support deployment pipelines; running SQL queries in MS SQL Server database; Agile project management.
Job Location: 8181 Communications Pkwy, Plano, TX 75024.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
DESCRIPTION:
Duties: Maintain responsibility for privileged access and session management products, including the related production support and site reliability engineering teams. Perform privileged access management product reviews and plan related products. Ensure availability and stability of services used by customers and their applications. Drive proactive oversight with strategic observability enhancements, root cause analysis, an automation to improve efficiency and reduce business-impacting incidents. Lead engagements with senior stakeholders in engineering, audit, and controls teams as they relate to risk exposure of passwords and product adoption best practices.
QUALIFICATIONS:
Minimum education and experience required: 3- or 4-year Bachelor's degree in Computer Science or related field of study plus 7 years of experience in the job offered or as Lead Site Reliability Engineer, Site Reliability Engineer, Software Engineer, IT Operations Associate, Systems Administrator, or related occupation.
Skills Required: This position requires experience with the following: application and middleware support; Microsoft Active Directory services; Ansible (automation and configuration management tool); PowerShell scripting languages to automate tasks and manipulate data; handling critical application outages in a largescale operation and driving root cause analysis and remediation; Setting up monitoring, alerting, and triaging performance issues; Jenkins and GIT to support deployment pipelines; running SQL queries in MS SQL Server database; Agile project management.
Job Location: 8181 Communications Pkwy, Plano, TX 75024.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Top Skills
Agile
Ansible
Git
Jenkins
Microsoft Active Directory
Ms Sql Server
Powershell
SQL
Similar Jobs at JPMorganChase
Financial Services
As a Lead Site Reliability Engineer, you will drive site reliability initiatives, mentor engineers, and utilize technical expertise to resolve complex issues within the infrastructure.
Top Skills:
AWSDatadogDockerDynatraceEcsGitlabGrafanaJenkinsKubernetesPrometheusPythonSplunkTerraform
Financial Services
As a Senior Lead Site Reliability Engineer, guide technology practices, drive team improvement, and influence site reliability culture while managing non-functional requirements.
Top Skills:
.NetDockerEcsGitlabJava Spring BootJenkinsKubernetesPythonTerraform
Financial Services
As a Senior Lead Site Reliability Engineer, you will establish NFRs, manage infrastructure using IaC, improve incident recovery metrics, and deploy cloud services, ensuring system performance and reliability.
Top Skills:
AWSCloudwatchDatadogDockerGoGrafanaJavaKubernetesPythonSplunkTerraform
What you need to know about the Ottawa Tech Scene
The capital city of Canada and the nation's fourth-largest urban area, Ottawa has proven a rapidly growing global tech hub. With over 1,800 tech companies, many of which are leaders in their sectors, the city's tech talent now makes up more than 13 percent of its total workforce. This growth is driven not only by the big players like UL Solutions and Dropbox, but also by a thriving startup ecosystem, as new businesses emerge to follow in the footsteps of those that came before them.
