Major Account Manager (Remote- Ontario Canada)

At Pitney Bowes, we do the right thing, the right way.  As a member of our team, you can too.

We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate.

We actively look for prospects who:
•    Are passionate about client success.
•    Enjoy collaborating with others.
•    Strive to exceed expectations.
•    Move boldly in the quest for superior and best in market solutions.

Job Description:

The Major Account Manager (bilingual) will act as a consultant to customers offering solutions for the efficient preparation and management of documents, packages, mail and other forms of messaging, in both physical and digital form.  This helps them connect with their customers to build loyalty and grow revenue. As a Major Account Manager (MAM) you will be responsible for growing Pitney Bowes market share in the shipping & mailing market segment in the assigned geographic area.  

You will: 

• Join our Sending Technology Solutions (SendTech) team working from a remote home-based office and report to the Major Accounts Sales Director
• Sold Quota Attainment – Achieve the assigned total sold quota target including quota from mail finishing, solutions and conquest business sold to current PB customers, competitive and non-users.
• Channel Partnering – Partner with dedicated tele-sales and retention resources to ensure complete territory and account coverage. Leverage resources to assist in making customer contacts, validating applications, identifying new sales opportunities, conducting DNA and assist with closing business on an as needed basis. Ensure complete territory and account coverage. Partner with retention resources to assist with “at-risk” customers to resolve issues and assist in retaining customers as needed.
• Sales Activity Reporting – Ensure the timely/accurate recording, tracking and reporting of all sales activities and customer/competitive information through ongoing usage of approved sales automation tools – i.e., Salesforce.
• Pipeline Management & Forecasting - Provide an accurate forecast of personal sales results. Continuously review all opportunities in the sales pipeline and advance the stage of the sale to provide an accurate record of sales activities and monthly results that roll-up to the sales forecast.
• Sales Execution – Based on direction established by customer marketing and the Senior Sales Director (SSD) executes sales contacts based on campaign requirements, sales leads and other national sales execution requirements.
• Personal Development & Training – Take personal accountability to complete all assigned training, certification and personal development requirements as required.

Your Background:

• Minimum of 2 years of proven sales success
• Proven ability to personally execute the solutions sales process, developing new and building account relationships to consistently achieve and exceed sales goals and business results
• Proven use of Customer Relationship Management (CRM) tools
• Strong knowledge of the mailing, shipping, and print industry is preferred but not a must
• Valid Driver’s License and clean record
• Bilingualism is Required

Our Team:  

Sending Technology Solutions offers physical and digital mailing and shipping technology solutions, financing, services, supplies and other applications for small and medium businesses, retail, enterprise, and government clients around the world to help simplify and save on the sending, tracking and receiving of letters, parcels and flats. 

Compensation:

The base range for this position is $45,000 - $55,000 per year, with the actual pay dependent on your skills and experience as they relate to the job requirements and the location where you will be performing the job.  This position is eligible to participate in a sales incentive compensation plan.

Location:

This is an agile position in Ottawa or Gatineau. Travel percentages will very according to role. This role is expected to visit client sites 40% of the time.

We will:

• Provide the will: opportunity to grow and develop your career
• Offer an inclusive environment that encourages diverse perspectives and ideas
• Deliver challenging and unique opportunities to contribute to the success of a transforming organization
• Offer comprehensive benefits globally (PB Live Well)

Pitney Bowes values diversity and inclusiveness in the workplace.
All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.