Support managed services presales by defining engagement scopes and delivery models, translating customer requirements, reviewing costs, identifying risks, preparing technical and commercial proposals, and developing business cases. The role involves collaboration with cross-functional and global delivery teams, customer bid responses, unsolicited offers, and regional customer engagements.
About this Opportunity
We are looking for a motivated graduate to join Ericsson as a Managed Service (MS) Presales Lead - Intern. In this role, you will support presales activities for our Managed Services portfolio, working with cross-functional teams and the EMEA MS Presales organization to serve customers across the region who are looking to outsource their operational activities. You will contribute to business development and to the preparation of technical and commercial proposals, responding to customer bid requests and driving unsolicited offers in line with the strategic plan.
What You Will Do
What You Will Bring
What You'll Learn
Why join us
At Ericsson, you will be part of a global telecommunications and technology company shaping the future of connectivity and cloud-native networks. You will work in an international and collaborative environment, learn from experienced engineers and build the foundations for your future career in cloud integration, telecom technologies and technical delivery.
Tirocinio Extracurriculare Internship conditions
We provide a monthly internship reimbursement of €1.000 and meal vouchers valued at €9.
Please note that this is an office-based role requiring your attendance at the office five days per week, allowing you to fully integrate with our team, collaborate directly with colleagues, and experience our dynamic work environment firsthand.
We are looking for a motivated graduate to join Ericsson as a Managed Service (MS) Presales Lead - Intern. In this role, you will support presales activities for our Managed Services portfolio, working with cross-functional teams and the EMEA MS Presales organization to serve customers across the region who are looking to outsource their operational activities. You will contribute to business development and to the preparation of technical and commercial proposals, responding to customer bid requests and driving unsolicited offers in line with the strategic plan.
What You Will Do
- Support the definition of scope and solution for Managed Services engagements.
- Translate customer requirements into efficient and scalable delivery models
- Provide input requirements and interact with Ericsson Global Delivery Center organization
- Request and review costing for defined solution and identify risk factors and mitigation actions
- Prepare documentation and presentations to describe the offer, underlying assumptions and value for the customer
- Create Business Cases to assess financial attractiveness and profitability of opportunities
What You Will Bring
- Bachelor's degree in Telecommunications, Computer Science, Engineering, Information Systems, Business, or a related field.
- Recent graduate or up to two years of professional experience.
- Strong analytical, organizational, and problem-solving skills.
- Excellent communication and teamwork skills.
- Good knowledge of Microsoft Office, particularly Excel and PowerPoint.
- A proactive mindset, eagerness to learn, and ability to work in a fast-paced environment.
What You'll Learn
- Hands-on experience in presales activities for Managed Services
- Exposure to regional and international customer engagements and cross-functional collaboration.
- Mentorship from experienced presales Engagement Leaders
- The opportunity to work in an innovative environment using cutting-edge agentic AI technologies to design and deliver services
- A strong foundation for building a career within Ericsson.
Why join us
At Ericsson, you will be part of a global telecommunications and technology company shaping the future of connectivity and cloud-native networks. You will work in an international and collaborative environment, learn from experienced engineers and build the foundations for your future career in cloud integration, telecom technologies and technical delivery.
Tirocinio Extracurriculare Internship conditions
We provide a monthly internship reimbursement of €1.000 and meal vouchers valued at €9.
Please note that this is an office-based role requiring your attendance at the office five days per week, allowing you to fully integrate with our team, collaborate directly with colleagues, and experience our dynamic work environment firsthand.
Ericsson Kanata, Ontario, CAN Office
Ericsson Ottawa R&D Site Office
In Kanata North’s tech park, surrounded by trail networks, cafés, and family-friendly suburbs; easy driving commutes and quick access to Ottawa’s downtown culture and sports.
What you need to know about the Ottawa Tech Scene
The capital city of Canada and the nation's fourth-largest urban area, Ottawa has proven a rapidly growing global tech hub. With over 1,800 tech companies, many of which are leaders in their sectors, the city's tech talent now makes up more than 13 percent of its total workforce. This growth is driven not only by the big players like UL Solutions and Dropbox, but also by a thriving startup ecosystem, as new businesses emerge to follow in the footsteps of those that came before them.
