SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips.
Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com.
What we’re looking for
We are seeking an experienced Manager - Finance Systems to join our team. This is a hands-on role that requires you to operate both strategically and tactically. You will manage a team of Systems Engineers who work on system implementation, enhancement, and modernization projects for stakeholders in Accounting, Finance, Tax, and Procurement, while also completing complex configurations where needed. The ideal candidate has managed financial systems in the past, is skillful in collecting requirements and developing solutions to solve business needs, and has led and developed high-performing teams.
What you’ll be working on
- Manage and lead a team of System Engineers responsible for financial systems, including NetSuite, Coupa, Navan, and Blackline.
- Complete hands-on configuration/ customization within financial systems including workflows, dashboards, integrations, etc.
- Collaborate with key stakeholders across the business to research and understand challenges and transform business needs into high-quality, scalable processes ensuring that stakeholder needs are prioritized
- Convert complex processes into digestible components for both technical and non-technical audiences.
- Proactively identify opportunities for improvement and suggest projects to streamline and automate business operations where applicable.
- Monitor and enforce internal controls within financial systems to meet compliance and regulatory requirements.
We’d love to hear from people with
- Experience implementing, supporting, and optimizing financial systems such as Netsuite, Coupa, Anaplan, Navan, etc
- 5+ years of hands-on experience managing NetSuite and completing complex configuration and customizations is required
- Bachelor's in Finance, Accounting, Business, Management Information Systems, or equivalent professional experience
- Detail-oriented, able to prioritize multiple tasks under tight deadlines, and able to work in an efficient, quick, and organized manner
- Ability to quickly learn and apply new technologies as they become available
- Comprehensive understanding of accounting and finance processes, including Procure to Pay, Record to Report, Order to Cash, etc
- Strong communication and project management skills
Nice to have Qualifications
- System certifications (NetSuite, Coupa, etc)
- Previous people management experience
- Experience working in a scrum environment
#LI-remote
Why SurveyMonkey? We’re glad you asked
At SurveyMonkey, curiosity powers everything we do. We’re a global company where people from all backgrounds can make an impact, build meaningful connections, and grow their careers. Our teams work in a flexible, hybrid environment with thoughtfully designed offices and programs like the CHOICE Fund to help employees thrive in work and life.
We’ve been trusted by organizations for over 25 years, and we’re just getting started. Our milestones include celebrating a quarter-century of curiosity with 25 acts of giving, opening new hubs in Costa Rica and India, crossing the threshold of 100 billion questions answered, and earning recognition as one of the Most Inspiring Workplaces across North America and Asia.
We live our company values—like championing inclusion and making it happen—by embedding them into how we hire, collaborate, and grow. They help shape everything from our culture to our business decisions. Come join us and see where your curiosity can take you.
Our commitment to an inclusive workplace
SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.
Top Skills
SurveyMonkey Ottawa, Ontario, CAN Office
200 Laurier Ave W, Ottawa, Ontario, Canada, K1P 6M7
