As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
Are you ready to lead and innovate in the critical space of identity and access management?
Ciena is seeking a Manager, IT Identity Management to oversee the design, implementation, and maintenance of our identity management systems. Reporting to the Director of IT Infrastructure Foundational Services, you’ll play a pivotal role in safeguarding our digital assets and user identities while driving strategic initiatives that support business goals.
How You Will Contribute:
Lead and mentor a team of identity management professionals, fostering a culture of continuous learning and development while driving strategic initiatives in collaboration with the IAM Architect.
Design, implement, and maintain scalable identity management systems, including user provisioning, access control, and authentication mechanisms, ensuring seamless integration with other IT systems and applications.
Ensure compliance with industry best practices, regulatory requirements, and internal security policies through audits, risk assessments, and proactive mitigation of vulnerabilities.
Manage vendor relationships, negotiate contracts, and evaluate third-party solutions to meet organizational identity management needs while adhering to security standards.
Stay ahead of industry trends and advancements in identity management technologies, recommending process improvements and system enhancements to drive efficiency and scalability.
Develop and deliver role-based training programs to educate employees on identity management best practices, fostering awareness and compliance across the organization.
Monitor system performance using data analytics tools, troubleshoot issues, and implement fixes or enhancements to maintain optimal efficiency and security.
The Must Haves:
Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent relevant work experience.
Minimum of 8 years of IT experience
Minimum 5 years in identity and access management, including team leadership roles.
Deep knowledge of identity management principles and methodologies, including Zero Trust and Principle of Least Privilege frameworks.
Strong understanding of industry regulations and standards (e.g., GDPR, NIST CSF 2.0, MITRE ATT&CK, HIPAA, SOX).
Expertise in identity-related standards and protocols (SAML, OAUTH, OIDC, SCIM, LDAP) and hands-on experience with enterprise IDP, PAM, and authentication/authorization solutions (e.g., Okta, Active Directory, EntraID, CyberArk).
Proficiency in Identity Governance and Administration, including identity lifecycle management, centralized identity repositories, and audit/compliance methodologies.
Exceptional problem-solving, change management, and service review skills, with a strong appreciation for user experience (UX).
The Assets:
Passion for innovation and staying ahead of advancements in identity management technologies.
Proven ability to manage vendor relationships and negotiate contracts effectively.
Experience developing training programs and driving compliance awareness across organizations.
Pay Range:
The annual pay range for this position in the USA is $126,300 - $201,700 USD
The annual pay range for this position in Canada is $111,700 - CAD178,400 CDN
#LI-JD
Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.
Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.
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At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
Top Skills
Ciena Ottawa, Ontario, CAN Office
385 Terry Fox Dr, , Ottawa, ON , Canada, K2K 0L1
