Manager, Payroll Tax Amendments

Who You Are

You know how to identify areas for process and procedure improvement. You strive for operational efficiency and leverage your technological literacy to obtain it. You demonstrate patience, determination, and excellent people skills, and are eager to contribute these assets to a fast-paced, entrepreneurial environment.

As the Manager of a newly forming Payroll Tax Amendment team, you will help build, mentor and coach an experienced team of Payroll Tax Notice Specialists that will drive operational excellence.  You should have the ability to dependably execute both routine and less typical tasks to make sure our clients are compliant. Your role involves working cross-functionally to solve customer issues, as well as communicating with federal, state & local jurisdictions.

Your Success ProfileWhat You Will Work On

• Help build and manage a new team of 5 Tax Amendment Specialists responsible for all tax amendment filing across our PEO and ASO payroll models
• Perform all managerial duties to include, hiring, performance reviews & separations as needed
• Execute and maintain Tax Amendment Standard Operating Procedures to include SLA’s for completion of work
• Create and file amended returns as needed using Mastertax across all Federal, State & Local jurisdictions as needed. This includes W2C’s and amended 1099’s (NEC and MISC)
• Create and back file payroll tax returns as pertinent information is received from our clients
• Research, resolution and follow up with taxing jurisdictions and internal teams as it relates to amended tax returns.
• Triage incoming issues/inquiries to identify trends and the need for engineering intervention
• Recommend and execute improvements to processes
• Knowledge of R&D, ERTC and other payroll tax credits to include how they are applied to an amended return
• Maintain internal resource center regarding payroll tax policies and procedures
• Execute changes to payroll tax processes and procedures along with key stakeholders in Engineering, Product, Finance, Customer Success, and Compliance
• Actively participate in the training of new team members and provide progress reports to the direct manager
• Perform other related duties as assigned

How You Will Do Your Work

As Manager of the Payroll Tax Amendments team, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

• Detail-oriented - exercises extreme attention to detail; is thorough, accurate, organized, and productive and seeks to understand both the cause and effect of a situation.
• Adaptability - the ability to adjust your approach or actions in response to changes in your external environment.
• Good judgment - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.
• Clear communication - the ability to articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding.
• Systems thinking - the ability to look at overall systems holistically and understand how things work within the system through the exploration of inter-dependencies and inter-relationships (context and connections).

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example. 
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

Qualifications

• Minimum 5+ years team management experience in a similar role required (preferably with a payroll service provider)
• Minimum of 3+ years of hands on payroll tax amendment experience across a multi jurisdictional environment to include Federal, State and Locals required
• Process-driven while able to be resourceful and adaptable
• Technologically savvy; experience with utilizing multiple systems and software programs
• Experience with multi-state accounts for single large employer OR a large multi-employer doing business in multiple states required
• Tax filing and deposit experience required
• MasterTax experience
• American Payroll Association - FPC or CPP is a plus
• Strong written and verbal communication skills
• Strong analytical skills to include Excel or Sheets experience

The base wage range for this position based in our Tampa, FL Office is targeted $122,000 - $134,200 per year

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