Manager, Product Management-Technical for Data Engineering

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Product Management-Technical for Data Engineering

Overview
The Marketing Technology Solutions team at Mastercard is looking for a Manager, Product Manager-Technical for data to design, develop, and enhance data and analytics solutions that support Mastercard's B2B marketing initiatives. This role is key in building the vision and roadmap for our data environment that will power advanced omni-channel marketing campaigns. As part of a small, collaborative team, you will work with data engineers, marketers and product managers to drive our omni-channel MarTech vision. You would be responsible for the following activities:
• Developing inspiring the data platform/product vision, derived from business needs, market opportunities, and technology trends
• Using the Working Backwards method, decomposes business requirements and customer experiences into features and functions that drive the platform/product roadmap
• Works with Technical Program Managers, developers, and internal customers to define the details behind the business requirements
• Collects and shares user stories with engineering teams
• Acts as the voice of the business customer
Responsibilities
• Owns the working backwards document and vision for feature releases
• Makes use of research, user studies, metrics and competitive analysis to understand the platform and business needs
• Creates vision with lead engineer and business partners to show impact and value of new data platform
• Compares features for competitive review to inform prioritization within a platform product release and makes trade-offs
• Identifies innovations or performs test and learn experiments to create features that add more business and customer value for a platform product
• Exhibits expertise within data platform feature area and coordinates with interdependent teams
• Digests business customer requirements (user stories, use cases) and platform requirements for a platform feature set
• Determines release goals for the platform and prioritizes assigned features according to business and platform value, adjusting throughout implementation as needed
• Continuously monitors feature development and communicates delays to leadership
• Supports and participates in post-launch reviews and ensures feedback is reincorporated into the feature
• Develops and implements new metrics into measurement techniques and works with development teams to develop reports to monitor them
• Owns and manages product documentation; enables self-service support and/or works to reduce overhead
• Mentoring team members
All About You
• Passion for marketing and customer impact
• A strong problem-solver, who uses both quantitative and qualitative methods to get things done
• Strong communication and influence skills to drive results
• 5 years experience in product management and creating features that make an impact
• Experience in building data platforms that can be leveraged for reporting and analytics
• Curious about problems and a want to go deep

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.