Manager, North America Regional Channel Account Managers
We are looking for a motivated and people centric Manager to join our Channel Account team, responsible for growing the Rapid7 brand and presence across North America (NA). This is an exciting opportunity for someone to help us continue to develop our Channel strategy, and execution of that strategy, in our largest market. Leading the Regional Channel team to drive creative lead generation, collaboration between internal cross functional teams, and sales programs in an expanding security market. The successful candidate will possess solid Channel and leadership skills in a role that is key to our NA growth strategy and Rapid7's continued advancement and expansion.
About the Team
Our NA Regional Channel has been growing at a considerable rate over the last few years, and with a 100% Channel model, our Channel team is at the heart of our success. The NA Channel organization has a vital responsibility to drive partnership revenue and growth with our channel partners.
About the Role
You will lead a team of Channel Account Managers while working closely with the National PAMs, Rapid7 Sales leadership, Marketing, Technical and Customer Success teams to ensure value for and from our partnerships through market mindshare, lead generation campaigns, marketing programs, incentives, sales, technical training, and events. A large part of this role will be focused on developing strong relationships with our strategic partners and alliances using available internal and external resources, to maximize revenue opportunities and establish Rapid7 as a strategic, long term partner.
In this role, you will:
- Assist the NA Channel Director in leading a high-performing channel sales team that consistently achieves or surpasses annual goals.
- Oversee team development and performance through continuous coaching, creating personalized learning and development tracks for each member.
- Build and nurture strong relationships with both new and existing channel partners, including Consultants, System Integrators, Distributors, Value-Added Resellers, ISVs, OEMs, and MSPs.
- Drive the onboarding and development of partners, covering sales best practices, technology solutions, platform roadmaps, operational processes, and partner programs.
- Cultivate strong cross-functional relationships with teams such as Sales, Marketing, Customer Success, and Sales Engineering.
- Offer sales support and resources to channel partners, fostering pipeline growth and driving indirect sales.
- Work closely with sales leaders to contribute to the growth of the channel program, develop partner-facing materials and sales tools, and assist with tracking, internal communications, and marketing initiatives.
The skills you'll bring include:
- 3+ years of people leadership experience in managing and developing a regional channel sales team with a strong background in Cloud, SaaS/ARR, or Security industries
- Proven track record in successfully creating and managing SaaS channel partner programs within the software sector.
- Exceptional cross-functional abilities, with a strong drive to build relationships across teams to align with broader company goals.
- Hands-on experience in managing contracts, channel marketing, compensation structures, and incentive programs to effectively drive indirect sales through a partner sell-through model.
- Strong presentation skills, with the capability to explain complex technology concepts to diverse audiences, both technical and non-technical.
- A customer-centric sales approach, with the ability to instill this mindset in your team, ensuring a focus on understanding and addressing customer needs in every decision.
- A skilled communicator with excellent consultative selling and interpersonal abilities, able to engage effectively with executive-level customers and partners.
We know that the best ideas and solutions come from multi-dimensional teams. That's because these teams reflect a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don't be shy - apply today.
About Rapid7
At Rapid7, we are on a mission to create a secure digital world for our customers, our industry, and our communities. We do this by embracing tenacity, passion, and collaboration to challenge what's possible and drive extraordinary impact.
Here, we're building a dynamic workplace where everyone can have the career experience of a lifetime. We challenge ourselves to grow to our full potential. We learn from our missteps and celebrate our victories. We come to work every day to push boundaries in cybersecurity and keep our 10,000 global customers ahead of whatever's next.
Join us and bring your unique experiences and perspectives to tackle some of the world's biggest security challenges.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or any other status protected by applicable national, federal, state or local law.
