Manager of Sales, Emerging Markets

 Location: Ottawa or Toronto | Hybrid
Department: Sales | SMB
Reports To: Shawna Rioux, Director of SMB Sales
Type: Permanent | Full-Time

At Solink, our mission is to safeguard what matters most. We provide businesses with the tools to know sooner and act faster by transforming video security into real-time operational insights.

Our cloud-based platform integrates seamlessly with your existing cameras and systems, turning them into intelligent sensors that detect and interpret key moments. This empowers teams to make data-driven decisions, enhance security, and improve operational efficiency.

Trusted by over 30,000 locations across 32+ countries - including brands like McDonald’s and JYSK - Solink delivers clarity when it counts. Our solutions help businesses reduce shrink, optimize performance, and respond proactively to potential threats.

We're growing rapidly, earning industry recognition, and scaling with purpose. We’ve been recognized by Deloitte’s Fast 50™ and Fast 500™, Business Intelligence Group, and as one of Ottawa’s Best Places to Work. And we’re just getting started!

We are looking for a Manager of Sales, Emerging Markets to join our SMB Sales team to assist us in leading our Account Executives through our next phase of growth. You will be responsible for developing and executing sales strategies within the Emerging Market industry, building customer relationships, and coaching all while growing and levelling up a sales team to drive performance.

This role is for you if you are a driven, senior sales leader with a proven track record in territory growth and team leadership. Someone who thrives in fast-paced environments, inspires and motivates teams to exceed targets, and is passionate about delivering real value to customers. A natural coach who excels in navigating ambiguity and embraces the creative autonomy to drive results.

• Lead a High-Performing Sales Team: Coach and motivate Account Executives to exceed targets through regular 1:1s, strategy sessions, and performance management. Drive a culture of accountability, development, and results.

• Grow and Execute Territory Strategy: Strategically lead territory planning, leveraging data to identify high-value opportunities while fostering cross-departmental partnerships to successfully develop and expand new vertical markets.

• Enable Consultative, Value-Based Selling: Support your team in leading discovery-led conversations and delivering tailored product demos that connect Solink’s value to customer needs.

• Drive Operational Excellence: Deliver accurate forecasts, monitor pipeline health, and align with cross-functional teams to improve go-to-market execution.

• Represent Solink in the Field: Attend trade shows and customer meetings to build pipelines, deepen relationships, and elevate Solink’s brand.

Must-Have:

• Proven Sales Leader: You have a track record of leading and inspiring high-performing sales teams, with a sharp eye for coaching opportunities and implementing training programs that close skill gaps and elevate performance.

• Experienced in SaaS Sales: You bring 4+ years of experience in sales or business development, preferably within a SaaS or tech-driven environment where you’ve navigated complex customer needs and fast-moving markets.

• Relationship-Driven & Persuasive: You excel in building trust with prospects and clients, delivering compelling presentations, and negotiating deals that create win-win outcomes.

• Strategic & Results-Oriented: You’ve developed and executed sales strategies that drive measurable pipeline growth, revenue acceleration, and team-level performance.

• Data-Informed Operator: You’re comfortable analyzing sales metrics and performance trends, using insights to make informed decisions and identify new market opportunities.

• SMB Sales Expert: You understand how small and mid-sized businesses buy, the velocity of SMB sales motions, and how to manage short-to-medium sales cycles end-to-end.

• CRM Power User: You’re proficient in tools like Salesforce and use them not just for tracking, but for forecasting with accuracy and enabling structured pipeline management.

• Playbook Builder: You’ve contributed to or built scalable sales playbooks, ensuring repeatable success and alignment across sellers, onboarding, and enablement.

• Agile & Proactive: You thrive in fast-changing environments. You adapt quickly, solve problems early, and stay ahead of shifting market dynamics.

Nice-to-Have:

• Industry Familiarity: You’ve sold into industries like warehousing, manufacturing, financial services, property management, or hospitality—and understand the operational pain points these customers face.

• Candidates must undergo a criminal records check upon hire;

• Be a Canadian Citizen (dual citizens included), or eligible to work in Canada;

• Be willing to comply with Solink’s own security policies and standards.

We do things the Solink way:

• Act with URGENCY – Our customers move fast, so we do too.

• Deliver with QUALITY – We sweat the details and hold a high bar.

• Win with TEAM – No egos. Just outcomes, built together.

• Lead with TRUST – We earn it through clarity, consistency, and care.

These aren’t just words—they shape how we hire, lead, and grow.

We’re not just building tech - we’re building a place where great people do great work.

• Clarity and trust: Where the role allows, we support flexibility in how and where work gets done - and we’re upfront about what’s required.

• Meaningful equity: Every full-time, permanent employee has a stake in our growth.

• Comprehensive benefits: Fully paid health & dental (no waiting period) + $500 health spending account.

• Wellness support: Monthly reimbursement for fitness, wellness, or mental health programs.

• Growth through merit: Advancement is based on contribution, initiative, and the ability to raise the bar - together.

• Candid culture: Clear expectations, honest feedback, and no politics.

• Social connection: From So-learns to Solink-o and So-lunches, we stay connected in ways that actually feel fun.

We respect your time and value transparency. Here’s a general idea of what to expect:

1. Intro call with our Talent Team (30-45 minutes)

2. Interview with VP of SMB Sales (45-60 minutes)

3. Practical Assessment Panel Interview with CRO (~60 minutes)

4. Offer & onboarding 🎉

Submit your resume and a short cover letter via our Careers Page. Let us know what excites you about this role, and how you’d help move Solink forward.