This Manager of Solution Consulting is responsible for the day-to-day management of Solutions Consultants (SCs) as well as performing presales activities in the field as needed to deliver against revenue targets specifically in our Canadian market. In addition to contributing individually, this person guides their team on best practices, improves their sales and technical skills, and assists them with overcoming challenges in the field.
What You’ll Do
Lead a team of Solution Consultants to support the Workiva sales groups to meet their solution needs
Provide employees with coaching, feedback, and developmental opportunities to enhance their skills, motivation, and performance
Maintain an atmosphere of respect, mutual support, flexibility, continuous learning, and fun
Match staff skills and talent to tasks to ensure optimal engagement and performance
Ensure effective alignment of resources and skill sets within the assigned sales territory
Establish and maintain relationships and effectively communicate with customers, business unit leaders and senior management to raise visibility and ensure collaboration
Develop working knowledge of industries and use cases where the Workiva Platform can have an impact
Provide support for all sales activities including needs analysis, discovery, product demonstrations and alignment to customer goals as a player/coach
Participate in strategic projects that further the Solution Consulting organization and ensure successful delivery of proof of concepts and guided trials
What You'll Need
Minimum Qualifications
Undergraduate degree or equivalent combination of education and experience in a related field; an advanced degree may be considered in lieu of professional experience
5 years solution consulting experience
2 years of direct people management experience, including supervisory experience of supervisor and/or individual contributors
Experience in accounting, finance, and/or reporting either directly or through prior Presales experience
Preferred Qualifications
Experience with SaaS solutions, cloud technologies, and web security
Experience in building a new team and/or nurturing a team of Solution Consultants
Ability to discuss technical terminology and best practices for SaaS applications
Ability to identify and resolve development, marketing, or sales obstacles through strong collaboration and communication skills
Ability to understand, empathize, and propose solutions to customers' business challenges, and mentor the team members on doing the same
Ability to speak to multiple customer-facing audiences from individual contributors to executive management with confidence and a tailored message
Fluency in French is a plus
Financial services experience (insurance, investments, banking) is a plus
Travel Requirements and Working Conditions
Willingness to travel up to 50% for team and corporate meetings, fostering relationships and representing company interests
Reliable internet access for any period of time working remotely, as we embrace flexible work arrangements
Workiva is an Equal Opportunity Employer. We believe that great minds think differently. We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of intellectual thought, varied perspective, and innovation. Employment decisions are made without regard to age, gender identity, race, religion, disability status, sexual orientation, or any other protected characteristic.
Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email [email protected].
Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards.
Workiva supports employees in working where they work best - either from an office or remotely from any location within their country of employment.
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