WorkWhile Logo

WorkWhile

Marketplace Operations Manager - Toronto

Posted An Hour Ago
Be an Early Applicant
Hybrid
Toronto, ON
Mid level
Hybrid
Toronto, ON
Mid level
Lead Events & Hospitality marketplace operations: own P&L, balance supply and demand, build playbooks and roadmaps, collaborate with data science for forecasting, manage worker acquisition and re-engagement, create dashboards, and support sales with labor strategy and analysis.
The summary above was generated by AI
About WorkWhile

WorkWhile is on a mission to help workers earn a better living and live better lives. More than 80 million Americans work hourly jobs — often with unpredictable schedules, near-minimum wages, and few benefits — leading to real financial instability. We're fixing that.

WorkWhile is evolving from a high-growth labor marketplace into a comprehensive workforce platform, expanding our product suite to include Newday (our SaaS workforce management system) and WorkWhile Wallet (our fintech solution for worker earnings and credit). The result is a multi-business-model company with a genuinely complex, interesting financial landscape.

Backed by Khosla Ventures and recognized by the Inc. 5000 for 10x growth, we're disrupting the $650 billion staffing and recruiting market.

The Opportunity

WorkWhile is looking for an experienced operator with a strong analytical skill set to lead our Events & Hospitality marketplace supply function. You will be responsible for setting and executing the strategy to enable us to win in this industry. You will own a P&L and work cross-functionally to deliver strong marketplace performance and economics.

What You'll Do:
  • Own the P&L for our Events & Hospitality industry vertical, allocating spend across levers to achieve company goals

  • Manage day-to-day marketplace operations, making sure we are matching supply and demand in all of our markets - and striving to make this more efficient through process improvements and better tooling

  • Craft & execute on quarterly and yearly roadmaps to improve Hospitality performance in the long run, developing playbooks & product backlog

  • Collaborate with the data science team to forecast and manage WorkWhile’s future labor needs, understand supply and demand, and help optimize models

  • Manage the worker acquisition and re-engagement funnels to increase worker supply in new and existing markets

  • Develop the metrics and dashboards to help balance the marketplace and measure success.

  • Support account management and sales as a strategic labor strategy partner, including writing decks, performing data analysis, and participating on customer calls


What We're Looking For:
  • 3-4+ years experience in a strategic consulting, finance, or early stage startup role

  • Ability to drive projects to completion who is excited to own both strategy & execution

  • A strong “Bias for action” - you don’t let perfect get in the way of good

  • Experience managing cross-functional projects & outcomes

  • Proficiency in SQL and data analysis is a must

  • Commitment to improving the lives of low-wage workers

  • Willingness to work a shift once a quarter to keep learning

Compensation & Benefits
  • Competitive base salary + equity in a high-growth, venture-backed company

  • Hybrid work culture with office hub in Toronto.

  • In-person company off-sites

  • Medical, dental & vision coverage

  • Unlimited PTO

  • 401(k) with employer match

  • WFH stipend to support your home office setup

WorkWhile has a diverse, mission-driven, and supportive culture—we look for people who want to take ownership, are energized by ambiguity, and strive to make a lasting impact. If this resonates with you, we’d love to chat!

Similar Jobs at WorkWhile

5 Hours Ago
Hybrid
Senior level
Senior level
Artificial Intelligence • HR Tech • Information Technology • Machine Learning • Software • App development • Industrial
Embed with enterprise customers to discover and scope frontline operational problems, prioritize and define FDE pod builds (integrations, tooling, extensions), drive rapid prototyping and feedback loops, and establish pod operating rhythms to scale enterprise delivery and influence core product roadmap.
Mid level
Artificial Intelligence • HR Tech • Information Technology • Machine Learning • Software • App development • Industrial
The Growth Marketing Engineer will architect growth loops, optimize performance ads, manage data infrastructure, and oversee technical marketing systems to enhance worker acquisition and retention.
Top Skills: AmplitudeMarketing AutomationPythonReactReact NativeSQLTypescript
4 Days Ago
Hybrid
Senior level
Senior level
Artificial Intelligence • HR Tech • Information Technology • Machine Learning • Software • App development • Industrial
The Staff Software Engineer will own user-facing product areas, lead initiatives across frontend and backend, and mentor team members to enhance product quality and engineering standards.
Top Skills: JavaScriptPythonReactReact Native

What you need to know about the Ottawa Tech Scene

The capital city of Canada and the nation's fourth-largest urban area, Ottawa has proven a rapidly growing global tech hub. With over 1,800 tech companies, many of which are leaders in their sectors, the city's tech talent now makes up more than 13 percent of its total workforce. This growth is driven not only by the big players like UL Solutions and Dropbox, but also by a thriving startup ecosystem, as new businesses emerge to follow in the footsteps of those that came before them.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account