Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.
As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.
Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.
Role Overview:
Lead business-critical technology delivery at the heart of Citi's Markets Treasury business as a Lead Business Analyst, where you will own the end-to-end lifecycle of Money Market global projects. This role sits at the intersection of trading, technology, and operations, giving you a direct hand in shaping solutions that keep critical trade booking systems resilient, automated, and aligned with business strategy. Working within a global team, you will support North America and Latin America users while acting as the primary bridge between business stakeholders and technology teams and leading a team of business analysts.
Responsibilities:
- Project & Delivery Leadership: Lead global technology projects for Markets Treasury, coordinating cross-functional and multi-geographic teams to deliver on time and within budget.
- Regional Business User Support: Support North America and Latin America business users as part of a globally distributed Markets Treasury technology team.
- Stakeholder Liaison: Act as the primary liaison between trading desks, business managers, Operations, Market Risk, and technology teams to define and clarify business requirements.
- Domain & Product Expertise: Serve as the subject matter expert on Markets Treasury business processes and financial products.
- Requirements & Solution Design: Translate complex business needs into detailed functional requirement documents that guide solution design.
- Architecture & Engineering Collaboration: Partner with development leads to design technology solutions that balance regional nuances with global consistency.
- DevOps & Release Management: Collaborate with DevOps, Engineering, and Release Management teams to champion modern practices, automated releases, and deployment workflows that ensure rapid, reliable, and compliant software delivery.
- Testing & Production Stability: Collaborate with QA/testing, DevOps, and production support teams to validate new developments, streamline test automation, and protect the stability and resiliency of trade booking systems.
- Executive Communication: Build and maintain a strong global stakeholder network, delivering clear status updates and presentations to senior business and technology leaders.
Required Qualifications & Skills:
- Experience: 6+ years of experience in business analysis or systems analysis, ideally within markets or treasury technology.
- Project Track Record: Proven ability to lead large-scale, global projects across multiple teams and geographies.
- Financial Product Knowledge: Strong knowledge of Money Market financial product.
- Multi-Regional Exposure: Experience supporting business users across multi-regional environments.
- Technical & Functional Documentation: Skilled in developing functional requirement documents and translating business needs into technology solutions.
- DevOps & SDLC Understanding: Practical understanding of modern Agile lifecycles, including version control workflows, automated deployment strategies, and environment provisioning. Familiarity with complex critical systems architecture.
- Problem Solving & Influence: Strong analytical and diplomatic skills, with the ability to manage complex, high impact technical issues.
- Communication: Clear and confident communicator, able to present to senior business and technology stakeholders. Need to be able to communicate and explain complex production functional and technical issues.
Beneficial Skills & Qualifications:
- Experience in presenting using planning and project management tools (e.g., Jira, Confluence, Microsoft Project).
- Working knowledge of release and Sprint management, middleware engineering, database querying.
- Familiarity with Citi regional and global trade booking system environments.
- Understanding of automated testing frameworks (e.g., automated regression suites) within financial markets systems.
Education:
- Bachelor's degree/University degree or equivalent experience
- Master's degree preferred
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Job Family Group: Technology------------------------------------------------------
Job Family:Business Analysis / Client Services------------------------------------------------------
Time Type:Full time------------------------------------------------------
Primary Location Full Time Salary Range:$120,800.00 - $170,800.00------------------------------------------------------
Most Relevant Skills Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Automated Processing and AIWe use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.
Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.
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This job opening is for an existing job vacancy.
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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
