Position Summary
We are actively seeking one full-time Senior Project Manager. This candidate will be responsible for overseeing the planning workflow for agency account team members and overarching PM-related implementations to keep media campaigns running smoothly. The successful candidate will work as part of an integrated team of peers, clients, and partners based in Canada. (Montreal, Toronto & Vancouver)
This role requires someone who can work with key stakeholders to ensure the planning & execution process is flawlessly executed while keeping Media Experts’ business objectives top of mind.
The candidate will drive automation and process improvements as part of the overall business objective to elevate workflow, create operational excellence and support assigned account group(s).
Key Responsibilities
Project Management
- Coordinates and leads planning and execution efforts for multiple projects including identification of tasks and deliverable milestones.
- Ensures quality execution and delivery of solutions through optimized workload distribution
- Works with their account team(s) to understand and manage the expectations of both internal and external clients at the project level. Communicates potential variances upstream through senior members in a timely fashion.
- Serves as a primary escalation point for project issues that impact the client. Works with the planning team to identify options for resolution and communicate those options upstream.
- Attends client kick-off and status meetings and participates in scoping meetings. Communicates meeting objectives to team members, ensuring efficient scheduling and appropriate agenda and recap documentation standards are met.
- Develops and provides ongoing status reports to the client & informs the senior client leadership team.
- Help facilitate productive meetings and working sessions that align the team and uncover ways forward
- Be an active and main point of contact for the client
- Build positive internal and external relationships and partnerships
- Works with account team leadership to ensure account teams are properly resourced
- Lead Planners and Coordinators by assigning tasks, providing guidance and ensuring that they meet campaign goals.
- Use available tools and develop metrics to evaluate effectiveness of current workflows and work with senior leadership to effect change.
Product Management
- Assists with customizing solutions & templates within a project management tool to align with client-specific elements.
- Educate/ Communicate to team members about Media Experts processes
- Able to train agency employees on basic PM tool functionality and best practices
- Support Agile Teams – Sprint Reviews, Internal Status, supports backlog refinement
- Assist with major process changes or implementations
- Assists in setting up new teams in the project management tool
- Able to troubleshoot the project management tool issues to assist team members and staff with issues.
Desired Skills & Experience
- Loves making workflows more efficient.
- Basic proficiency with Microsoft Office suite. (mainly Word, PowerPoint & Excel)
- Fluent in English. (French fluency also required for Quebec candidates)
- Post-secondary education in project management, media, advertising, communications, business administration or other relevant fields or 3-4 years work experience, working within an advertising/media agency environment or connex industry with Project Management experience/education.
- Ability to embrace and learn internal project management tools and systems (Asana)
- Excellent communication skills (both written and verbal)
- Ability to work collaboratively as well as independently
- Highly developed organizational skills with strong attention to detail and accuracy
- Excellent ability to manage and prioritize time effectively
- Ability to work well under pressure and multi-task in a fast-paced environment
- A proactive approach to problem-solving, assisting the team, self-development, etc.
- Strong learning agility, with a passion for continuous development
Working collaboratively with Canada’s most iconic brands, Media Experts’ mission is to forge deeper connections with consumers. Our comprehensive view of this diverse and ever-changing landscape allows us to create impactful integrated media solutions. Since 1981, we have stood out as pioneers, thought leaders and mavericks. Our playbook for success is built on innovative approaches and unique technologies and is firmly rooted in our culture of care and commitment to our partners and collaborators. We are uniquely positioned to help our clients win in the Canada of today and tomorrow.
Media Experts is a leading full-service media agency delivering integrated solutions for clients such as Bell Canada, Honda, Netflix, Interac, Moosehead, Pizza Pizza, Royal Canadian Mint and Specsavers. With three offices strategically located in Montreal, Toronto, and Vancouver, Media Experts is part of the IPG Mediabrands network. For more information, please visit www.mediaexperts.com.
What's in it for you?
• Generous paid time off with a minimum of 37 paid days off including vacation and monthly wellness days. We also have four-day long weekends, half-day summer Fridays, and meeting-free Friday afternoons year-round.
• A flexible hybrid work model that works for you.
• A focus on personal development with formal training opportunities, including mental health training and inclusion education for everyone.
• A chance to be part of and grow within a global network of agencies.
• The opportunity to contribute to our company culture by joining one of our many community-based employee groups, such as Black Employee Network, Girls on Fire, Hispanic or Latinx Alliance, Neuro Network, Pan-Asian Network, and Rainbow Lounge.
Media Experts is an equal opportunity employer, committed to providing equal employment opportunities to all employees and applicants without regard to race, colour, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, disability, or any other basis prohibited by applicable federal, provincial, or municipal law. If you require an accommodation in any aspect of the selection process, please reach out to [email protected].
