Manage CDN configurations, triage production issues, build CI/CD pipelines, and collaborate with development teams while maintaining documentation and monitoring.
Responsibilities
- Manage and improve CDN configuration including caching rules, redirects, and traffic routing across a globally distributed edge
- Triage CDN related production issues through log analysis and performance investigations for high traffic events
- Review merge requests from product and platform engineering teams and advise on cache behavior and edge performance
- Build and maintain CI CD pipelines in GitLab CI for safely delivering CDN configuration changes
- Partner with development teams across US and EU time zones to onboard new services behind the CDN
- Maintain documentation, runbooks, and operational procedures while contributing to monitoring and alerting on edge traffic
Required Skills and Qualifications
- 3 plus years in a DevOps, SRE, or Web Operations role
- Hands on experience with a public CDN like Fastly, Varnish, Cloudflare, or Akamai including writing cache and routing rules
- Strong understanding of HTTP fundamentals such as cache headers, redirects, surrogate keys, and purge strategies
- Experience with GitLab CI CD pipelines and solid Linux administration skills
- Scripting proficiency in Python or Bash and comfort using AI assisted coding tools like Copilot or Claude
- Upper Intermediate English with strong communication skills for a distributed team
Would Be a Plus
- Background operating CDN for high traffic, event driven, or live streaming workloads
- Familiarity with Kubernetes at the read level to understand service manifests
- Working knowledge of AWS infrastructure and network protocols like TCP, TLS, and DNS
What We Offer
- Opportunity to work with cutting-edge AI and cloud solutions
- Internal training programs (Leadership, Public Speaking, and more) with full support for AWS and other professional certifications
- Career growth: a clear path toward SA or beyond; we actively develop our engineers
- Access to the latest AI tools and premium subscriptions
- Long-term B2B collaboration
- Remote with flexible hours
- Private medical insurance or a budget for your medical needs
- Paid sick leave, vacation, and public holidays
- Equipment and all the tech you need for comfortable, productive work
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What you need to know about the Ottawa Tech Scene
The capital city of Canada and the nation's fourth-largest urban area, Ottawa has proven a rapidly growing global tech hub. With over 1,800 tech companies, many of which are leaders in their sectors, the city's tech talent now makes up more than 13 percent of its total workforce. This growth is driven not only by the big players like UL Solutions and Dropbox, but also by a thriving startup ecosystem, as new businesses emerge to follow in the footsteps of those that came before them.
