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Travelers

National Accounts Team - Underwriting Manager

Posted 2 Hours Ago
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In-Office
Ottawa, ON, CAN
Mid level
In-Office
Ottawa, ON, CAN
Mid level
The Surety Underwriting Manager oversees underwriting processes, manages staff, and ensures profit and quality in business operations while developing talent and maintaining agency relationships.
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Who Are We?

Solid reputation, passionate people and endless opportunities. That’s Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers – and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Job Category
UnderwritingCompensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees may also be eligible for performance-based case incentive awards.

Salary Range$138,100.00 - $188,100.00

Target Openings
1

What Is the Opportunity?
The Surety Underwriting Manager is responsible for underwriting, profitability, growth and retention of new and renewal business that is consistent with underwriting strategies within an assigned territory. Hires, develops and retains staff of Account Executives with emphasis on development through guidance and mentoring.What Will You Do?
  • People & Talent Management:
  • Establish individual Account Executive territory goals in support of established territory goals.
  • Evaluate staff to identify skills and training needs; create opportunities to expand roles to match employee strengths or address weaknesses.
  • Provide both formal and informal feedback on a regular basis.
  • Development of staff of Account Executives through effective coaching and mentoring via performance evaluation, creation of development plans, and conducting technical training sessions.
  • Effectively communicate the mission and vision of Select and their role in the process.
  • Underwriting Quality & Profit:
  • Manage territorial underwriting functions to achieve profit, revenue, loss ratio, and expense targets.
  • Ensures effective execution of Selects Best Practices, including Underwriting, Workflow and Playbook.
  • In conjunction with the Regional Underwriting Officer delegate underwriting authority to staff via letters of authority; monitor and revise as appropriate.
  • Ensure a quality underwriting work product is produced consistent with letters of authority, underwriting strategy, standards and process.
  • Ensure underwriting quality through implementation of effective CURE process.
  • Completes self-assessment reviews of Account Executives in accordance with agreed upon sample standards; provide coaching and training for underwriting staff based on results of self assessment underwriting review process.
  • Works with the Operations Manager/Director to ensure that all processing and service standards are met.
  • Agency Management:
  • Participate in broker planning process as prescribed by the Broker Planning Best Practice.
  • Communicate identified broker production, training or quality issues to Regional Sales Director.
  • Strategic Platform Management.
  • Facilitate communication between Sales Executives and Account Executives and act as liaison between the Underwriting, Sales and Operations.
  • Develop and maintain relationships internal resources (Claim, RC, Premium Audit etc.) to coordinate the services to Select Accounts customers.
  • Enterprise Relationship Management:
  • Demonstrates the ability to build partnerships with other business groups and identifies and delivers broker and product solutions at the account level.
  • Maintains an understanding of all Travelers products, services and solutions and initiates discussions with other business units as appropriate.
  • Perform other duties as assigned.
What Will Our Ideal Candidate Have?
  • University degree with insurance concentration.
  • Extensive knowledge of product, operations, and agency distribution.
  • People management experience.
  • Strong business acumen, including: critical thinking skills, quantitative reasoning, communication skills and time management skills.
  • Demonstrated ability to effectively manage change.
  • Ability to influence senior leadership and make recommendations.
What is a Must Have?
  • Five years Underwriting experience.

What Is in It for You?
  • Health Insurance: Employees and their eligible family members – including spouses, partners, and children – are eligible for coverage from the first day of employment.
  • Retirement: Travelers provides a core contribution of 3% of your total eligible earnings to your Deferred Profit Sharing Plan (“DPSP”). Travelers also matches your savings plan contribution dollar-for-dollar up to 5% of base pay.
  • Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off (“PTO”) annually, plus the opportunity to purchase additional days to allow for up to a total of 36 PTO days per year. You will also receive twelve paid company Holidays.
  • Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
  • Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

We are committed to providing accommodation to persons with disabilities. If you require accommodation during the recruitment or interview process we will work with you to accommodate your needs.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

This posting is for an existing vacancy. Travelers does not use artificial intelligence (AI) tools to assess, screen or select applicants. Travelers reserves the right to fill this position at a level above or below the level included in this position.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.

Top Skills

Agency Distribution
Financial Management
Underwriting

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