Provide day-to-day support and escalation for enterprise LAN/WAN/WLAN and data center networks, troubleshoot incidents, implement preventative measures and security controls, manage Cisco and Azure networking, support hybrid cloud connectivity, administer edge/application delivery services, and contribute to automation and IaC (Terraform) and maintain network documentation.
Position Title: Network Support Engineer, IE&O
Position Type: Regular - Full-Time
Grade: Grade 03
Requisition ID: 42676
In every role, McCainers are ambitious, curious, and passionate about creating exceptional work experiences - together. With a customer-first mindset, we make doing business with McCain easy.
About the role.
The Network Support Engineer is responsible for ensuring the stability, security, and performance of McCain's enterprise network environment. Reporting to the Manager, Network Operations, this role supports day-to-day network operations across on-premises, cloud, and hybrid environments while contributing to continuous improvement, standardization, and automation initiatives.
What you'll be doing.
What you'll need to be successful.
About the team.
You will be part of the Infrastructure & Operations team, working closely with Network Engineers, Cloud teams, IT Security, and IT Operations. This team is responsible for delivering secure, reliable, and scalable connectivity across McCain's global technology environment.
About McCain.
Click Here to learn more about McCain and how we provide opportunities to make an impact that matters.
Leadership principles.
At McCain, our leadership principles guide how we engage with customers, collaborate as a team, and achieve success. We focus on understanding customer needs, driving innovation, empowering people, and taking ownership to clear obstacles and deliver results.
The McCain experience.
We are McCain. This statement is a testament to our collective strength and our individual value. Your contributions play a vital role in our success. Our winning culture is rooted in authenticity and trust, empowering us to bring out the best in one another. Here, you'll find opportunities to learn, grow, and thrive. Join us and experience why we're better together.
Compensation Package : $52,600.00 - $70,200.00 . CAD annually
The above reflects the target compensation range for the position at the time of posting. Hiring compensation will be determined based on experience, skill set, education and training, and other organizational needs. This posting is for an existing vacancy.
Benefits: At McCain, we're on a mission to create a winning culture that puts employee safety and well-being at the heart of what we do, every day. We understand and appreciate that each person's needs are unique and ensure our benefits & well-being programs reflect that. Employees are eligible for the following benefits: health coverage (medical, dental, vision, prescription drug), retirement savings benefits, and leave support including medical, family and bereavement. Well-being programs include vacation and holidays, company-supported volunteering time, and mental health resources. Coverages are aligned with applicable law and can vary by work level, location, and nature of the role. Additional benefit detail available during the application process.
Your well-being matters to us, and we're here to provide you with the necessary resources to support you in being your best self at work - and at home.
McCain Foods is an equal opportunity employer. As a global family-owned company, we strive to be the employer of choice in the diverse communities around the world in which we live and work. We recognize that inclusion drives our creativity, resilience, and success and makes our business stronger. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, veteran status, disability, or any other protected characteristic under applicable law.
McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to find appropriate solutions.
Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with McCain's Global Privacy Policy and Global Employee Privacy Policy, as applicable. McCain leverages AI in the hiring process, though all final decisions are made by humans. You can understand our approach to AI and how your personal information is being handled here.
Job Family: Information Technology
Location(s): CA - Canada : New Brunswick : Florenceville-Bristol
Company: McCain Foods (Canada)
Position Type: Regular - Full-Time
Grade: Grade 03
Requisition ID: 42676
In every role, McCainers are ambitious, curious, and passionate about creating exceptional work experiences - together. With a customer-first mindset, we make doing business with McCain easy.
About the role.
The Network Support Engineer is responsible for ensuring the stability, security, and performance of McCain's enterprise network environment. Reporting to the Manager, Network Operations, this role supports day-to-day network operations across on-premises, cloud, and hybrid environments while contributing to continuous improvement, standardization, and automation initiatives.
What you'll be doing.
- Administer, maintain, and monitor LAN, WAN, WLAN, and data center networks
- Provide operational support and act as an escalation point for complex network incidents
- Perform root cause analysis and implement preventative measures to avoid recurring issues
- Support Cisco networking technologies including routing, switching, wireless, and SD-WAN
- Manage Azure networking services such as VNets, VPN gateways, and firewalls
- Support hybrid cloud connectivity between on-premises and cloud environments
- Administer application delivery and edge services such as NetScaler, Zscaler, and Cloudflare
- Implement and maintain network security controls including firewalls and segmentation
- Contribute to automation initiatives using Infrastructure as Code (IaC) tools such as Terraform
- Maintain and update technical documentation for network architecture and operational procedures
What you'll need to be successful.
- Bachelor's degree in Computer Science, Information Systems, or a related field (or equivalent experience)
- 1-3 years of experience in network administration or operations
- Strong knowledge of networking fundamentals (TCP/IP, BGP, OSPF, VLANs, VPNs, DNS, DHCP)
- Hands-on experience with Cisco enterprise networking technologies
- Experience supporting Azure networking in production environments
- Familiarity with hybrid cloud network environments
- Exposure to network security tools and best practices
- Working knowledge of automation and scripting tools such as Terraform, Python, or PowerShell
- Strong analytical, troubleshooting, and problem-solving skills
- Relevant certifications such as CCNA, CCNP, or cloud certifications are considered an asset
About the team.
You will be part of the Infrastructure & Operations team, working closely with Network Engineers, Cloud teams, IT Security, and IT Operations. This team is responsible for delivering secure, reliable, and scalable connectivity across McCain's global technology environment.
About McCain.
Click Here to learn more about McCain and how we provide opportunities to make an impact that matters.
Leadership principles.
At McCain, our leadership principles guide how we engage with customers, collaborate as a team, and achieve success. We focus on understanding customer needs, driving innovation, empowering people, and taking ownership to clear obstacles and deliver results.
The McCain experience.
We are McCain. This statement is a testament to our collective strength and our individual value. Your contributions play a vital role in our success. Our winning culture is rooted in authenticity and trust, empowering us to bring out the best in one another. Here, you'll find opportunities to learn, grow, and thrive. Join us and experience why we're better together.
Compensation Package : $52,600.00 - $70,200.00 . CAD annually
The above reflects the target compensation range for the position at the time of posting. Hiring compensation will be determined based on experience, skill set, education and training, and other organizational needs. This posting is for an existing vacancy.
Benefits: At McCain, we're on a mission to create a winning culture that puts employee safety and well-being at the heart of what we do, every day. We understand and appreciate that each person's needs are unique and ensure our benefits & well-being programs reflect that. Employees are eligible for the following benefits: health coverage (medical, dental, vision, prescription drug), retirement savings benefits, and leave support including medical, family and bereavement. Well-being programs include vacation and holidays, company-supported volunteering time, and mental health resources. Coverages are aligned with applicable law and can vary by work level, location, and nature of the role. Additional benefit detail available during the application process.
Your well-being matters to us, and we're here to provide you with the necessary resources to support you in being your best self at work - and at home.
McCain Foods is an equal opportunity employer. As a global family-owned company, we strive to be the employer of choice in the diverse communities around the world in which we live and work. We recognize that inclusion drives our creativity, resilience, and success and makes our business stronger. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, veteran status, disability, or any other protected characteristic under applicable law.
McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to find appropriate solutions.
Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with McCain's Global Privacy Policy and Global Employee Privacy Policy, as applicable. McCain leverages AI in the hiring process, though all final decisions are made by humans. You can understand our approach to AI and how your personal information is being handled here.
Job Family: Information Technology
Location(s): CA - Canada : New Brunswick : Florenceville-Bristol
Company: McCain Foods (Canada)
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