Office Experience Coordinator

The Role 

The Office Experience Coordinator provides front-of-office and administrative support to help maintain a welcoming, organized, and efficient workplace. As a key point of contact for visitors and colleagues, this role supports day-to-day office operations and assists internal teams with logistics, events, and employee experience initiatives. Working closely with other office experience team members and internal stakeholders, the Coordinator helps ensure a positive and well-run office environment. This job posting is being used to fill an existing vacancy.

What You Do 

• Greet and assist visitors, answer and route phone calls and correspondence, and provide general information to employees and guests while supporting security and access requirements. 
• Assist with maintaining a clean, organized, and well-stocked office environment, including meeting rooms, kitchens, communal areas, supply spaces, and office equipment; help track supplies, place orders, and coordinate maintenance or vendor requests. 
• Support scheduling, meetings, and event logistics, including room setup, catering arrangements, materials preparation, and company-wide celebrations or employee engagement activities. 
• Assist with onboarding and offboarding, including desk setup, badge coordination, and welcome preparations, while helping foster a positive office culture. 
• Help ensure workplace safety, health, and compliance by following procedures and assisting with emergency preparedness tasks. 
• Collaborate with internal departments (HR, IT, Facilities) to support smooth office operations, communicate updates or initiatives to staff, and gather feedback on the office environment. 
• Perform administrative tasks such as data entry, document preparation, filing, and tracking office-related requests to support team objectives. 

What You Bring 

• A minimum of 1+ year of related experience in in an office, administrative, reception, or customer service role 
• Strong organizational skills, attention to detail, and willingness to learn new processes. 
• Friendly, professional communication skills with a customer service-oriented mindset. 
• Proficiency with office software (e.g., Microsoft Office) and standard office equipment. 
• A collaborative, flexible approach and comfort working in a fast-paced office environment. 

This position requires a security clearance from the Government of Canada. Candidates must be legally authorized to work in Canada and must successfully obtain and maintain a Reliability security clearance. Please note that specific customer contracts may impose additional security verification requirements. Obtaining and maintaining all required security clearances is a condition of employment. For more information on the Government of Canada's security screening process, please visit Public Services and Procurement Canada.

Versaterm is committed to fair and equitable compensation that is competitive, consistent, and aligned with the value each role contributes to our organization. The starting salary for this position will be dependent upon many factors, such as the successful candidate’s skills, experience, education, training as well as internal equity, market data, and business needs. In addition to base salary and our comprehensive benefits offering, some roles may also be eligible for variable compensation such as incentive plans or discretionary performance bonuses.