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AECOM

Operations Leadership Sr Manager

Reposted 23 Days Ago
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Thornhill, ON
Senior level
Thornhill, ON
Senior level
The Operations Leadership Sr Manager at AECOM will oversee a consulting engineering team, ensuring financial performance and client satisfaction while managing project delivery and staff resources.
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Company Description

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description

AECOM is actively seeking a highly talented Environmental Canada Department Manager to manage the operations and performance of a design and consulting group of Engineering/Environmental science resources team. Working from a base office in ONT, this role will provide operations and performance leadership to a business operating in the Site Investigation, Remediation, Hydrogeology, and Solid Waste market. Reporting to the Director of Operations, the main responsibilities of the Department Manager are to provide day-to-day business leadership, oversight and direction including staff management, project portfolio oversight, working capital oversight, client relations management, quality of work, and safety performance for the business unit in Ontario Canada. 

The responsibilities of this position include, but are not limited to:

  • Create an engaged, collaborative inclusive team culture
  • Manage the portfolio of projects to achieve the desired financial, quality, safety and client satisfaction metrics
  • Work with the Project Managers and Project Approvers to achieve the monthly targets for invoicing, cash collection and earnings
  • Participate in Weekly Business Unit calls to review project performance and cash flow and follow-up on actions identified on the calls
  • Undertake quarterly reviews on all projects with Project Managers to review project KPI’s and take corrective action as required to achieve the desired performance
  • Monitor/manage overhead costs including G&A, business development and sub costs at both project and the department levels
  • Assist Project Managers with the proper set-up of projects from a cost perspective to achieve the desire profitability
  • Assist the leadership with development of monthly Outlooks and fiscal year financial plans for the department
  • Participate in the Go/No Go process to review potential opportunities
  • Manage staff resources to win new work and to execute and deliver on existing projects
  • Collaborate closely with Department Managers in other areas in Canada to deliver results and achieve business unit targets
  • Identify staffing needs and actively participate in hiring decisions and succession planning
  • Ensure staff are appropriately trained and projects are delivered in accordance with AECOM’s Quality and Safety policies and procedures
  • Meet with clients to resolve project delivery issues impacting their satisfaction or project performance
  • Develop, prioritize and lead the deployment of the Department business strategy

Qualifications

Minimum Requirements:

  • Bachelor’s degree or diploma in a related field
  • 10+ years of consulting engineering experience, with a focus on leadership in a related business
  • Strong business acumen, with a deep understanding of consulting business financial metrics and key performance indicators (KPIs)
  • Proven track record of growing profitable teams
  • Operational leadership experience in managing a portfolio of projects and leading a large team of technical staff
  • Strong knowledge of risk management, with the ability to assess, analyze, and make informed recommendations
  • Familiarity with project management, quality management, and financial management systems and tools
  • Demonstrated success in business development and maintaining strong client relationships

Preferred Qualifications:

  • Advanced degree in a related field
  • P.Eng or equivalent professional designation preferred
  • 14+ years of leadership experience in consulting engineering
  • Excellent communication and interpersonal skills

Additional Information

About AECOM 

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. 

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com. 

What makes AECOM a great place to work 

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. 

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. 

Top Skills

Financial Management Systems
Project Management
Quality Management

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