What this Job Entails:
The Optical Engineer III will help monitor the network and troubleshoot network issues, and ensure we are able to provide guaranteed performance and capacity to our products.
Scope:
Resolves a wide range of issues in creative ways
Seasoned, experienced professional with a full understanding of their specialty
Works on problems of a diverse scope
Receives little instruction on day to day work, general instruction on new assignments
Your Roles and Responsibilities:
Monitor Optical Long Haul and Metro networks and troubleshoot a variety of issues in a timely manner.
Perform fault isolation based on the troubleshooting outcome.
Coordinate with smart hands and optical equipment manufacturers to resolve issues and restore service.
Work cross-functionally and cross-regionally with other optical and network operational support teams.
Partner with and escalate to, various internal teams in pursuant of restoring service and limiting impact.
Manage and escalate critical events while communicating clearly and concisely.
Document and optimize operational processes and procedures.
Contribute to the creation of monitors, alerts, dashboards and metrics to drive continuous improvements.
Identify areas for automation and create or participate in the solution with scripting or coding skills.
Support deployment, and move, add, change teams.
Partner with audit teams to ensure accurate inventory and documentation.
Document and follow RMA processes and procedures for all relevant vendors.
Detect and diagnose various error/failure conditions across an array of server types.
Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position
Required Qualifications/Skills:
Bachelor’s degree (B.S/B.A) from four-college or university and 5 to 8 years’ related experience and/or training; or equivalent combination of education and experience
Networks with senior internal and external personnel in own area of expertise
Demonstrates good judgment in selecting methods and techniques for obtaining solutions
Experience working with geometrical and physical optics, radiometry and lens design
Understanding of optical design and tolerance analysis
Deep understanding of stray light analysis and non-sequential ray trace tools
Knowledge about building and testing optical systems
Excellent communication and teamwork skills
Preferred Qualifications:
Experience with laser systems
Experience with CAD software such as
Understanding of design for manufacturing and/or assembly
Physical Demand & Work Environment:
Must have the ability to perform office-related tasks which may include prolonged sitting or standing
Must have the ability to move from place to place within an office environment
Must be able to use a computer
Must have the ability to communicate effectively
Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers
Salary Range
$85,120.00 - $134,400.00 USD (Salary)- Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.
- Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.
Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including:
Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only
Dental provided through UHC
Nationwide Vision provided by UHC
Flexible Spending Account for Health & Dependent Care
Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
Corporate Wellness Program provided by Goomi Group
Employee Assistance Program
Wellness Days
401k Plan
Basic and Supplemental Life Insurance
Short Term & Long Term Disability
Critical Illness, Critical Hospital, and Voluntary Accident Insurance
Tuition Reimbursement (available 6 months after start date, capped)
Paid Time Off (accrued and prorated, maximum of 120 hours annually)
Paid Holidays
Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law
