Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
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What will you do at Ciena?
Our team helps to define the overall photonic system features and architectures, and the control strategies to make it work.
In this role you will set up optical transport systems in our lab and test out the features that our team designs, looking for any problems before we release the product to our customers. You will be encouraged to look for ways to improve the design and to start working on future product features. The work is very fast paced and varied and involves working with many other teams.
Responsibilities
- Perform end to end optical system testing of new software and hardware features
- Raise tickets for issues found and work with the relevant teams to fix them
- Generate and execute test plans, and report on progress
- As your career progresses, there will be increasing levels of design work and customer interaction
General Activities
- Participate in group design meetings
- Present work & results to internal and external teams for review and discussion
- End user support and troubleshooting as required
- Explaining how the product or specific features work to other internal groups or answering customer questions
Collaboration with stakeholders
- Internal brainstorming discussions within our team to discuss solutions to problems or ideas for new features
- Discussing fixes/changes/improvements with the hardware and software teams
- Discussions & reviews with Product Line Management (the people on the business side of things)
- Helping out the Product Verification teams
- Help to set up demonstrations of new features on our system to be shown to customers
Areas of impact
- We have a huge role in determining how to ‘shape’ the product and making sure all the relevant teams are in the loop.
Experience
- Masters degree in an electrical engineering or physics discipline with a specific interest in optics, photonics & telecommunications.
- Familiar with the principles of fiber optic communication systems and optical components.
- Understanding of optical propagation & impairments.
- Knowledge of the principles of control loops is an asset
- Experience with optical lab test equipment and measurement techniques.
- Experience with modeling tools e.g. Matlab would be an asset.
- Proven communication, interpersonal, and teamwork skills are essential.
The annual salary range for this position is: $57,100 to 90,100 CAD
Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.
Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence. We have a customized range for this specific role.
Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox.
At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
Top Skills
What We Do
Ciena (NYSE: CIEN) is a global leader in networking systems, services, and software. We build the world’s most adaptive networks to enable our customers to deliver richer, more connected experiences for all users. At our core, Ciena is a company rooted in people. We prioritize deep, collaborative relationships within our teams and alongside our customers, partners, and communities around the world.
For three-plus decades, we’ve brought our humanity to our relentless pursuit of innovation. We continue to lead the evolution of networking with a strong track record of industry firsts. As end-user expectations skyrocket, our customers and their networks must transform. Ciena powers this transformation by driving next-generation solutions built for maximum openness and agility—today and into the future.
Corporate/Brand Values:
• Customer First
• Integrity
• Velocity
• Innovation
• Outstanding People
We're the perfect size for you to make an impact. W
Only Ciena has the depth of expertise and the culture of collaboration and partnership required to help our partners evolve. We do this by strategically integrating hardware, services, and software in an open environment to ensure our clients’ networks are ‘fit for flexibility’ today and into the f
Why Work With Us
We are known for our industry-firsts, including the first coherent optical solution, converged packet-optical platform, and intelligence automation platform. Our commitment extends beyond innovation, logging in over 35,000 volunteer hours and $2 million to worthy causes in 2023. We're the perfect size and culture for you to make a difference.
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