We are seeking an experienced and detail-oriented Payroll Manager to oversee and optimize our global payroll operations across multiple countries. As a key member of the Finance team, you will ensure the accurate, compliant, and timely processing of payroll while serving as the critical link between Finance, Human Resources, and external payroll providers.
This role requires expertise in international payroll regulations, strong analytical and leadership skills, and the ability to thrive in a fast-paced, technology-driven environment. You will play a pivotal role in supporting our global workforce by ensuring payroll excellence, regulatory compliance, and continuous process improvement.
Main Responsibilities:
Global Payroll Management
- Manage end-to-end payroll operations for employees across multiple countries and jurisdictions.
- Ensure payroll is processed accurately, on time, and in compliance with local tax, labour, and statutory regulations.
- Coordinate with global payroll vendors and internal stakeholders to ensure consistent service delivery.
- Maintain payroll calendars and oversee payroll activities across different time zones.
- Validate payroll data, reconciliations, deductions, bonuses, commissions, equity compensation, and year-end reporting.
- Serve as the primary liaison between Finance and Human Resources to ensure employee data changes are accurately reflected in payroll.
- Collaborate with HR on employee onboarding, offboarding, promotions, compensation changes, and benefits administration.
- Partner with Finance to support payroll accounting, accruals, reconciliations, audits, and month-end and year-end close activities.
- Ensure payroll data aligns with budgeting, forecasting, and financial reporting requirements.
- Monitor legislative and regulatory changes affecting payroll across all operating countries.
- Ensure compliance with employment standards, tax regulations, pension requirements, and statutory filings.
- Coordinate internal and external payroll audits.
- Maintain strong internal controls and safeguard confidential employee information.
- Manage payroll systems and integrations with HRIS, ERP, and finance systems.
- Identify opportunities to automate and improve payroll processes, reporting, and controls.
- Develop and maintain payroll policies, procedures, and documentation.
- Support system implementations, upgrades, and international expansion initiatives.
- Prepare payroll reports for Finance, HR, and executive leadership.
- Analyze payroll trends, labour costs, and headcount metrics.
- Support budgeting, forecasting, and workforce planning through accurate payroll data.
- Lead and mentor payroll team members where applicable.
- Foster a culture of continuous improvement, accountability, collaboration, and customer service.
- Build strong relationships with internal stakeholders and external payroll partners worldwide.
Finance & Human Resources Partnership
Compliance & Risk Management
Systems & Process Improvement
Reporting & Analytics
Leadership
Skills/Qualifications:
Required
- Bachelor's degree in Accounting, Finance, Human Resources, Business Administration, or a related field.
- 7+ years of progressive payroll experience, including significant international payroll management.
- Experience managing payroll across multiple countries and currencies.
- Strong understanding of payroll legislation, taxation, employment standards, and compliance requirements.
- Experience working with HRIS, payroll, and ERP systems (e.g., Workday, ADP, Dayforce, SAP SuccessFactors, Oracle, NetSuite, or similar).
- Advanced Microsoft Excel and payroll reporting skills.
- Excellent analytical, organizational, and problem-solving abilities.
- Strong communication skills with the ability to collaborate across Finance, HR, Legal, and business leaders.
- Experience with payroll process automation and systems implementation.
- Global payroll expertise
- Financial acumen
- HR partnership
- Regulatory compliance
- Process improvement
- Leadership and coaching
- Cross-cultural communication
- Project management
- Attention to detail
- Confidentiality and integrity
Key Competencies
FreeBalance Ottawa, Ontario, CAN Office
Ottawa, Canada



