People Experience Team Lead/HR Operations Team Lead UK&I

Job Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Matter.
As part of Mondelēz International Digtal Services, this role will focus on Key Account Management, ensuring smooth running HR Operations within the Commercial Functions across UK&I, as well as collaborating with the broader People Team. The role will have two other direct reports who will be located in the Shared Service Centre in Bucharest, Romania.
How you will contribute

• Activate capability, engagement and other critical initiatives to improve the performance of the People Experience Advisor (PEA) Commercial UK&I team.
• Coach and guide People Managers and Employees to use and benefit from self-service tools and processes(where appropriate)
• Where more complex queries require local support, explain people practices, processes & policies to People Managers
• Apply understanding of the business reality and the external labor market/context to local people practices and BU initiatives - Supporting People lead in deployment of local activation of global initiatives in connection with culture, learning and engagement.. e.g engagement survey
• Lead or support implementation of local BU projects or initiatives,
• Proactive 'issue identification/escalation point of contact'
• Work closely with People Services Advisors from different HR workstreams to help with prioritization based on Business Unit needs.
• Drive continuous improvement (CI) and process efficiency to improve Employee experience.
• Lead the BU Squad in service of BU challenges/escalations
• Prepare the regular People Manager Newsletter, gathering insights
• Deliver people practices in line with all local (UKI) legal/regulatory frameworks
• View data, use dashboards & reports in Workday e.g self-service and SLA Dashboards, showing metrics and data to support efficiency and effectiveness of people-related transactions.
• Act as point of escalation for other HR Advisors when needed.

What you will bring
A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

• Fluent in English - both written and verbal
• People Management experience
• People Processes and HR Systems including Workday, Service Now.
• Participation as a support or lead for medium or large size HR projects.
• Turning data into actionable insights.
• Independent problem-solving skills.
• Coaching, motivating and training others - including PE Team members

Desirable:

• Experience working with a Commercial function and/ or within a UK or Ireland Business Unit.
• Knowledge of UK specific People Policies and Procedures inc. Employee Relations related.

More about this role
What you need to know about this position:
Core hours of work required for this role will be 12.00 - 6.00pm EEST (10-4pm GMT).
More about this role
What you need to know about this position:
What extra ingredients you will bring:
Education / Certifications:
Job specific requirements:
Travel requirements:
Work schedule:
Relocation Support Available?
No Relocation support available
Business Unit Summary
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
Our people make all the difference in our succes
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Excited to grow your career?
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITER
Job Type
Regular
Service Operations (Delivery)
Global Business Services