Company Overview
At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.
Department OverviewNoggin is a leader in integrated resilience management technology, offering a next-generation, cloud-based platform that combines 10 essential solutions into one unified system. Our award-winning platform seamlessly integrates operational and third-party risk management, operational resilience, business continuity, incident and crisis management, emergency management, and security and safety operations.
The Pre-Sales team possesses a deep knowledge of our solutions and provides customers with tailored demos as well as proof of concept delivery. Sitting within the Business Development function, they work closely with Product, Sales, Professional Services and Customer Success. They also assist with implementations on an as-needed basis.
Job Description
The Pre-Sales Engineer is an expert in Noggin’s products who can match customer needs with Noggin’s available solutions, to help close deals more quickly. The role requires taking an active role in understanding customer needs, developing an initial view of how the solution should be adapted to meet those needs, and determining how Noggin’s products can be positioned to emphasise differentiators and advantages. The Pre-Sales Engineer acts as a subject matter expert in meetings with prospects/customers, demonstrating the products and answering questions, to ensure that Noggin understands the customers’ problems and the customer understands how Noggin can solve them, and the benefits we offer.
The Pre-Sales Engineer is also often the first point at demonstrating the Noggin products to the customer, so needs to have excellent knowledge of the Noggin products, and great presentation skills. The Pre-Sales Engineer will often tailor the software solution before demonstrating it and answer any product or implementation questions.
Key Responsibilities:
-
Planning and Product Knowledge: Support pre-sales strategies to achieve sales targets and maintain deep expertise in Noggin products, including customer needs, use cases, and benefits. Contribute to product development with market analysis and strategic insights while staying informed about software functionality, key features, and market relevance. Develop expertise in the technical aspects of the solution, keeping up-to-date with the product roadmap.
-
Consulting, Solution Design and Demo/Presentation: Engage with customers to gather requirements, analyse needs, and design tailored solutions, including custom configurations. Deliver compelling presentations and demos that showcase Noggin’s capabilities and serve as the product expert in meetings. Provide customised training and support during product trials, addressing any gaps in customer requirements through configuration, integration, or development.
-
Deal Support and Pipeline Management: Contribute to proposals by clearly documenting customer needs and aligning Noggin’s solutions. Support tender responses, collaborate with pre-sales teams to address non-functional questions, and accurately scope project implementations. Manage CRM data and ensure deals are qualified before investing pre-sales resources, while maintaining up-to-date documentation.
-
Revenue performance: Ensure that you are contributing to closure of revenue as per the agreed performance KPIs
-
Demand Generation. Support the demand generation function by providing assistance to marketing lead generation effort as required.
-
Marketing Support: Work closely with Marketing and Product teams to share customer insights, refine communication strategies, and enhance value propositions. Provide timely post-event reports and conduct debriefs with internal stakeholders to optimise marketing and sales efforts.
Basic Requirements
Education and Qualifications:
Bachelor’s degree in business / commerce / information technology / computer science, or equivalent qualifications or experience.
Experience and Skills:
Essential:
-
A minimum of 5 years commercial experience in business or software analysis, with at least 2 in a senior role
-
Demonstrated experience in requirements gathering and analysis, and pre-sales consulting and the preparation of pre-sales documents
-
Demonstrated experience in analysing the needs of prospective customers against an existing product set, and providing advice on how solutions can be delivered using those products
-
Experience with ownership of the client relationship and front-line stakeholder engagement
-
Experience working within project teams in a software development context
-
Market or product analysis for software products
-
Business development or sales experience
-
Desirable to have exposure to risk, crisis, incident, or emergency management systems
In return for your expertise, we’ll support you in this new challenge with coaching & development every step of the way. Also, to reward your hard work you’ll get:
-
Competitive salary and bonus schemes
-
Two weeks additional pay per year (holiday bonus).
-
25 days holiday entitlement + bank holidays.
-
Attractive defined contribution pension scheme.
-
Private medical insurance.
-
Employee stock purchase plan.
-
Flexible working options.
-
Life assurance.
-
Enhanced maternity and paternity pay.
-
Career development support and wide ranging learning opportunities.
-
Employee health and wellbeing support EAP, wellbeing guidance etc.
-
Carbon neutral initiatives/goals.
-
Corporate social responsibility initiatives including support for volunteering days.
-
Well known companies discount scheme.
#LI-AR1
Travel RequirementsUnder 25%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanNo
CompanyMotorola Solutions UK Limited
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email [email protected].
