Summary:
We're redefining how an entire industry works. As Principal Product Manager for AI, you'll lead the team responsible for pushing the boundaries of what's possible with AI agents in professional services. This isn't about incremental improvements; it's about fundamentally transforming how CPAs work.
You'll own the AI core of our platform: driving accuracy improvements, building new AI-powered capabilities, and pioneering the next generation of agentic systems. Working within Thomson Reuters' startup-like AI division, you'll have the resources of a global leader with the speed and autonomy of a high-growth startup.
About the Role:
Drive AI Innovation
Lead product strategy for our AI agent's core capabilities, performance, and accuracy
Design and ship new AI-driven tools that unlock previously impossible workflows
Define the product roadmap for cutting-edge AI applications in professional services
Own the AI Product Experience
Establish frameworks for evaluating and improving GenAI product performance
Build experimentation processes to rapidly iterate on AI capabilities
Drive data-driven decisions on model selection, fine-tuning, and AI architecture
Shape the Future
Partner with engineering to architect scalable AI systems that serve thousands of firms
Collaborate with cross-functional teams to integrate AI seamlessly into existing workflows
Stay ahead of the AI curve and translate emerging capabilities into product opportunities
About you:
AI Product Expertise
Deep understanding of GenAI vs. traditional ML approaches and their product implications
Experience with AI product evaluation, experimentation, and performance optimization
Strong data skills and comfort with quantitative analysis
Background in search/information retrieval, ranking systems, or LLM/agentic products preferred
Product Leadership
Proven track record of shipping impactful AI products at scale
Systems thinking approach to complex product challenges
Strong product sense and opinions on where AI is heading
Experience balancing "good enough" vs. perfect in fast-moving environments
Culture & Mindset
High agency and ownership mentality—you see problems and solve them
AI-fluent in your daily work and genuinely curious about the technology
Exceptional communication skills and ability to influence across teams
Thrives in fast-paced, ambiguous environments
#LI-SS
What’s in it For You?
Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
About Us
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.
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More information about Thomson Reuters can be found on thomsonreuters.com.
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