Principal Technical Program Manager-Head of Portfolio Governance and Management

Job Description
Elevate your career by steering multi-faceted tech programs, integrating innovative solutions for a dynamic impact across global operations.
As the Head of Portfolio Management and Governance within the Chief Technology Office (CTO), you will play a pivotal role in driving the technological advancement of the firm through strategic initiatives and portfolio oversight and governance. This senior leadership position requires a blend of strategic thinking, program management expertise, and governance acumen to oversee complex technology solutions with broad and lasting implications across the organization. You will collaborate with CTO leadership and key stakeholders to establish practices that ensure transparency, strategic alignment, clear prioritization, and consistent execution of critical initiatives, aiming to achieve business objectives, meet regulatory and strategic imperatives, modernize technology platforms, and optimize resource and budget utilization.

• Develop and implement strategic technical program plans, aligning with organizational goals and cross-functional collaboration
• Oversee complex technology project and program execution, managing resources, budgets, and timelines while mitigating risks and addressing roadblocks
• Foster strong relationships with stakeholders, clients, and cross-functional teams, providing direction and defining decision-making procedures for beneficial outcomes
• Guide the selection and implementation of appropriate technologies, platforms and software tools leveraging advanced technical fluency
• Champion continuous improvement by identifying process optimization opportunities, incorporating best practices, and staying abreast of emerging technologies
• Lead the implementation of significant, strategic, and complex CTO technology programs, ensuring alignment with GT strategic and firm-specific initiatives.
• Establish and maintain a governance and prioritization model for the CTO portfolio, driving investment decisions and ensuring transparency and accountability in project execution.
• Facilitate effective communication with stakeholders by delivering concise and informative reports that articulate the value and impact of the portfolio.
• Ensure stakeholders are informed of progress and any changes to strategic priorities.
• Work closely with executive leadership, Finance and Business Management (F&BM) teams, and Global Technology (GT) portfolio governance functions to drive consistency in portfolio management, prioritization and execution.

Required qualifications, capabilities, and skills

• 7+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in large organizations
• Demonstrated proficiency in technical solutions, vendor product knowledge, managing vendor relations, and implementing solutions
• Advanced analytical reasoning skills, applying critical thinking and problem-solving techniques to break down business, technical, and operational objectives
• Proven ability in leading through change, managing dependencies, and controlling change in high-pressure, shifting environments
• Advanced expertise in stakeholder management, establishing productive relationships, and driving beneficial outcomes aligned with firm objective
• Establish a central program management function in order to disseminate best practices, toolkits, and standards for program management across the CTO organization to ensure consistency and excellence in execution.
• Develop and maintain a robust portfolio reporting framework that provides clear visibility into the status, progress, and performance of all strategic initiatives within the CTO portfolio.
• Expert knowledge of business processes across multiple lines of business and technology disciplines.
• Proven track record of managing high-performing teams on large and complex programs.
• Strong understanding of financial control, budget management, risk management, and operations.
• Demonstrated ability to create and support a collaborative culture that attracts, retains, and develops top talent.

Preferred qualifications, capabilities, and skills

• Drive innovation and continuous improvement within the portfolio management and governance function, leveraging emerging technologies and best practices to enhance efficiency and effectiveness.
• Build and maintain strong relationships with key stakeholders across the organization, ensuring alignment and collaboration on strategic initiatives.
• Develop and monitor metrics to assess the effectiveness of portfolio management and governance processes, making data-driven decisions to optimize outcomes.
• Lead change management efforts to ensure successful adoption of new processes, tools, and technologies within the organization.
• Extensive experience in strategic program management within the technology sector.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.