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OpenTable

Principal Technical Program Manager (Hybrid, Toronto)

Reposted 9 Days Ago
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In-Office
Toronto, ON
Senior level
In-Office
Toronto, ON
Senior level
The Principal Technical Program Manager will lead technical projects, ensuring alignment across product and engineering while managing risks and fostering collaboration.
The summary above was generated by AI

With millions of diners, 60,000 restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. 

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team that includes our sister brand, KAYAK and its portfolio of global metasearch brands. Hospitality is all about taking care of others, and it defines our culture.

The Role:

The Principal Technical Program Manager (TPM) will orchestrate the planning, development, and execution of key technical projects across product and engineering. This individual will ensure seamless roadmap alignment, milestone tracking, and risk management and play a crucial role in advancing engineering and business strategies. The Principal TPM is a master collaborator with visionary program management and critical thinking skills, operates with strategic oversight and can navigate ambiguity to drive these vertical strategies forward. If this opportunity resonates with you, we encourage you to apply!

Key Responsibilities:
  • Partner with product and engineering leaders to establish program planning, proactively manage risks, set clear objectives, and ensure strategic goals are met.
  • Lead transformation initiatives, ensuring successful program delivery.
  • Develop strategic roadmaps for partner programs, aligning cross-functional teams towards common goals.
  • Foster engineering excellence, advocating for reliable software systems and enhanced developer productivity.
  • Engage with partners across Software Engineering, Platform Infrastructure, Quality, and Infosec to craft solutions that strengthen OpenTable's software quality.
  • Lead and collaborate across the different levels of product development, sales, marketing, and support, ensuring clear communication and alignment among all teams.
Requirements:
  • 10+ years in software development program management across cross-functional projects.
  • 5+ years in a program management role.
  • Expertise in Agile methodologies and tools.
  • Demonstrated ability to navigate software engineering challenges.
  • Proven ability to work effectively with both technical and non-technical team members.
  • Experience coordinating release schedules and building sustainable processes.
  • Hands-on expertise in automation and scripting, enabling the creation and optimization of workflows to automate various processes efficiently.
Benefits
  • Work from (almost) anywhere for up to 20 days per year
  • Focus on mental health and well-being:
  • No meeting Fridays
  • Paid parental leave
  • Generous paid vacation + time off for your birthday
  • Paid volunteer time
  • Focus on your career growth:
  • Travel Discounts
  • Employee Resource Groups
  • 20 days of paid time off upon start
  • Private health and dental insurance
  • Life and Disability insurance

There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this remote Toronto, Canada-based role is $185,000-$205,000 CAD.

We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus and equity grant.

Inclusion

We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.

If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.

Top Skills

Agile Methodologies
Automation
Scripting

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