As passionate about our people as we are about our mission.
What We’re All About:
Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live.
What Makes Q2 Special?
Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.
This role as a Product Manager is responsible for supporting our financial institution customers in their fraud prevention efforts within the digital banking channel, primarily focused on Transaction Monitoring fraud prevention. You will contribute to the planning and development of our fraudtech and orchestration platform, working alongside senior team members to deliver innovative solutions.
The Job At-A-Glance:
You will develop expertise in financial institutions' needs regarding fraudtech and digital security. Working with engineering, hosting, information security, and cybersecurity teams, you'll help create features that strengthen our fraud-fighting capabilities.
You'll participate in customer meetings, engage with partners and engineering teams, and collaborate with sales leadership to help prioritize and execute on product initiatives.
Key Responsibilities:
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Support the execution of business cases for Q2 partnerships and fraudtech products
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Collaborate with cross-functional teams to ensure effective communication and alignment
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Track project progress and provide regular status updates to stakeholders
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Work with partners and internal teams to drive product adoption and sales
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Help maintain partnership with CyberSecurity teams internally
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Apply your knowledge of fraud & security in the financial industry to improve our products
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Contribute to the fraud domain product strategy and roadmap including prioritization of initiatives and definition of the features and capabilities that will create value for our customers
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Help define success metrics for projects and tie them to business objectives
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Listen to client feedback and transform it into actionable insights
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Work with engineering and UX teams to understand technical and user experience trade-offs
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Research market trends and opportunities in the fraud prevention space
What People Say About You:
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You are an expert in fraud prevention and security in the financial sector
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You have a strong acumen using data and analytics to identify fraud and security risks
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You have a deep working knowledge of payment channels and fraud associated with consumer and commercial payment forms
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You understand how behavioral insights and fraud mitigation techniques work together
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You're knowledgeable about fintech solutions and anti-phishing techniques
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You balance user experience with time-to-market considerations
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You can analyze market research to inform product decisions
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You understand enterprise software development practices
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You're eager to learn more about the fraudtech partner ecosystem
Requirements:
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Typically requires a Bachelor’s degree in business administration, finance, or technology and a minimum of 5 years of related experience; or an advanced degree with 3+ years of experience; or equivalent related work experience.
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Relevant experience in SaaS or Financial Services industries
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Understanding of agile development processes and bi-weekly release cycles
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Proficiency with Jira, Confluence, Excel, and PowerPoint
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Strong analytical and problem-solving skills
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Excellent communication and collaboration abilities
This is an opportunity to grow within a dynamic team while making a significant impact on our customers' fraud prevention capabilities.
This position requires fluent written and oral communication in English.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Health & Wellness
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Hybrid Work Opportunities
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Flexible Time Off
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Career Development & Mentoring Programs
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Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
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Community Volunteering & Company Philanthropy Programs
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Employee Peer Recognition Programs – “You Earned it”
Click here to find out more about the benefits we offer.
How We Give Back to the Community:
You can learn more about our Q2 Spark Program, Q2 Philanthropy fund, and our employee volunteering programs on our Q2 Community page. Q2 supports dozens of wide-reaching organizations, such as the African American Leadership Institute, and The Trevor Project, promoting diversity and success in leadership and technology. Other deserving beneficiaries include Resource Center helping LGBTQ communities, JDRF, and Homes for our Troops, a group helping veterans rebuild their lives with specially adapted homes.
At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
