Everything we do is for our customers!
Featured on Deloitte's Technology Fast 500 list and G2's leaderboard, Maropost offers a unified commerce experience, transforming ecommerce, retail, marketing automation, merchandising, helpdesk, and AI operations with one platform designed to scale for fast-growing businesses. With a relentless focus on our customers’ success, we are motivated by customer obsession, extreme urgency, excellence, and resourcefulness which powers 5,000+ global brands on our way to 100,000+.
Driven by a customer-centric mentality, we empower businesses to achieve their goals and grow alongside us. If you're a driver, decidely not a passenger, are ready to make a significant impact, and be part of our transformative journey, Maropost is the place for you.
The Opportunity:
Thrive on change and grow beyond limits! We are looking for a bold thinker who sees a chance to learn and define what's possible with every challenge! Ready to make an impact? Welcome to Maropost and you can turn ideas into action!
We are seeking a dynamic and experienced Product Marketing Manager to join our team as we launch the next generation of commerce solutions for mid-market retailers. As a Product Marketing Manager, you are in a highly cross-functional role focused on supporting the growth and momentum of our global portfolio of commerce solutions as we build towards a unified solution. You’ll collaborate cross-functionally to define our disruptive narrative and set our product up for successful growth.
What You'll Do:
- Develops and owns product marketing roadmap for our unified offering.
- Acts as project lead for product releases, liaising between product, marketing, sales, customer success, and revops as needed.
- Creates and executes content strategy to support product positioning, differentiators as well as key value propositions.
- Leads competitive intelligence for our platform, including conducting research, gathering insights, creating battle cards, and enabling GTM teams.
- Collaborates with product marketing teammates on release tiers, launch processes, and SLAs.
- Owns creation, management, and GTM enablement for all current product messaging, value propositions, and key differentiators.
- Monitor and manage accuracy of product listings on external sites, including review sites and social media.
- Serve as the voice of the customer for our platform, advocating for use cases in product roadmap development.
- Develops product onboarding, adoption, and engagement journeys in collaboration with product and customer success.
- Supports analyst relationships and report submissions to advance thought leadership around our platform.
- Monitors product usage and adoption KPIs, advising engineering and product teams on use cases for data-driven user engagement.
- Serves as subject matter expert within marketing, reviewing content, campaigns, and initiatives for accuracy, as needed.
- Identifies and elevates synergies across products for a unified customer experience.
What You’ll bring to Maropost:
- 4 - 6 years in product marketing, marketing and/or product management in B2B SaaS
- Knowledge of the commerce tech market (ecomm, POS, merchandising, inventory management, retail, etc.) with strong preference for at least 2 years of product marketing experience within this category
- Ability to thrive in a global team and effectively collaborate cross-functionally.
- Proficient in technical language enough to effectively collaborate with product, serving as a translator for the business -turning technical specs into business value props the GTM team and the market.
- Comfortable working with Microsoft Suite, Teams, and tools like Gainsight PX, Pendo, Figma, and others
- Experience working directly with product managers and senior product leadership is a must.
- Knowledge and understanding of PLG (Product Lead Growth) principles is an asset.
- Preference given to candidates with previous experience and exposure to multi-product environments.
- Proactive self-starter who thrives in ambiguity and can manage multiple projects in parallel.
- Outstanding follow-through and project management with a solution-oriented approach to problem-solving.
- Collaborative and team-oriented, with an ability to build strong working relationships across levels and departments.
- Flexes between analytical, strategic thinking and creative storytelling.
- You exemplify Maropost’s Values:
- Customer Obsessed
- Extreme Urgency
- Excellence
- Resourceful
Message from the Founders: Maropost is looking for results-driven builders - people who want to drive our business forward at all costs to achieve both short-term and long-term goals.
If that isn't for you, that’s OK. For those of you that thrive in an environment like this, please get in touch with us!
