Coursera was launched in 2012 by two Stanford Computer Science professors, Andrew Ng and Daphne Koller, with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with 148 million registered learners as of March 31, 2024.
Coursera partners with over 325 leading university and industry partners to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, Guided Projects, and bachelor’s and master’s degrees. Institutions around the world use Coursera to upskill and reskill their employees, citizens, and students in fields such as data science, technology, and business. Coursera became a B Corp in February 2021.
Join us in our mission to create a world where anyone, anywhere can transform their life through access to education. We're seeking talented individuals who share our passion and drive to revolutionize the way the world learns.
We at Coursera are committed to building a globally diverse team and are thrilled to extend employment opportunities to individuals in any country where we have a legal entity. We require candidates to possess eligible working rights and have a compatible timezone overlap with their team to facilitate seamless collaboration. As a remote-first company, our interviews and onboarding are entirely virtual, providing a smooth and efficient experience for our candidates.
Job Overview:
Coursera is seeking a Product Operations Manager to streamline operations and support sustained growth. This role is central to refining strategy, optimizing product planning, and facilitating cross-team communication across Product, Design, and Engineering. The candidate will collaborate with our product and executive teams, contributing to our mission with their expertise in product management and operational strategy.
Responsibilities:
- Lead the operational process, structure, and discipline of product planning across large cross-functional teams
- Create scalable, durable processes that scale product operations across the company
- Drive alignment between product strategies and business goals, collaborating with key stakeholders to optimize product operations.
- Coordinate and lead cross-functional projects, ensuring clear communication and consensus among product teams and executives.
- Facilitate effective information flow between product teams and senior leadership, tracking and reporting on project developments and strategic outcomes.
Basic Qualifications:
- Minimum of 5 years of experience in product operations or product management within a technology-focused organization.
- Demonstrated history of leading and delivering complex product initiatives from conception to implementation.
- Background in product planning tools, frameworks, and processes
- Experience in facilitating collaboration and driving consensus among cross-functional teams in a product development context.
- Commitment to the mission of transforming lives through learning, as evidenced by previous work or projects.
Preferred Qualifications:
- Master's degree in Business Administration, Operations Management, or a related field.
- Familiarity with portfolio management and resource allocation within a product development context.
- Background in software development with an emphasis on building user-facing products
- Proven track record in project or product management roles, with a history of achieving measurable results.
- Experience in educational technology, online learning platforms, or a related domain is a plus.
If this opportunity interests you, you might like these courses on Coursera:
- Product Management Essentials
- Technology and Product Planning
Coursera is an Equal Employment Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, protected veteran status, disability, or any other legally protected class.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please contact us at [email protected].
For California Candidates, please review our CCPA Applicant Notice here.
For our Global Candidates, please review our GDPR Recruitment Notice here.
What We Do
Coursera was founded by Stanford professors Daphne Koller and Andrew Ng with a vision of providing life-transforming learning experiences to people around the world. Now more than 76 million learners, 100+ Fortune 500 companies, and more than 6,400 campuses, businesses, and governments come to Coursera to access world-class learning.
Why Work With Us
We believe learning is the source of human progress, so our teams work together—and with the best institutions—to bring affordable education to every corner of the world. We've built one of the Best Workplaces for Innovators where people from different domains come to grow their careers while solving the biggest challenges in online learning.
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