Do you want to work for an award-winning professional services company? Bits In Glass was voted Canada’s Great Place to Work for three years in a row, and the Denver Business Journal Best Places to Work for two years in a row. Bits In Glass has also won numerous Partner of the Year awards from the vendors we partner with.
Bits In Glass or “BIG” is a great place for energetic IT Professionals to work and grow. As a high-growth firm, we have ample opportunities for advancement and our company culture is based on getting the job done while having fun!
Bits In Glass (BIG) is seeking a Project Coordinator to join our Delivery Services (DSMO) team. You’ll partner with Delivery Managers, consultants, and clients to support the successful delivery of IT initiatives—coordinating schedules, tracking progress, and keeping stakeholders aligned across multiple engagements (typically 8–10 concurrent projects)
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Responsibilities
Project Coordination
- Support Project Managers with end-to-end delivery of software and automation projects for our clients.
- Help drive the project lifecycle by coordinating schedules, tasks, resources, and communications.
- Organize and facilitate project meetings: prepare agendas, take minutes, and follow up on action items.
- Track project progress, identify risks or delays, and escalate issues when needed.
- Maintain project documentation including status reports, change requests, and risk logs.
- Communicate project status to stakeholders in a timely and professional manner.
Stakeholder Communication & Support
- Act as a liaison between clients, internal delivery teams, and other stakeholders.
- Ensure alignment on project goals, timelines, and deliverables.
- Support client onboarding and help foster a positive client experience.
Process & Quality
- Help ensure adherence to BIG’s project delivery methodology and DSMO standards.
- Contribute to continuous improvement initiatives by suggesting process and tool enhancements.
- Support project closeout activities, including lessons learned and documentation handoff.
Required Experience & Skills
- 1–3 years of experience in a project coordination or support role, preferably in IT consulting, software delivery, or professional services.
- Strong organizational, communication, and multitasking skills.
- Experience with project management tools (e.g. MS Project, Jira, Asana, or Monday.com).
- Familiarity with Agile methodologies (Scrum or Kanban) is an asset.
- Ability to work collaboratively in a fast-paced, client-facing environment.
- Excellent written and verbal communication skills.
- Post-secondary degree or diploma in Business, IT, or related field preferred.
- CAPM or other project management certifications are a plus.
Other Requirements
- Ability to travel up to 10–15% within Canada and the United States may be required.
- Must be legally eligible to work in Canada.
What We Offer
- Competitive total compensation plan including annual bonus and GRSP matching program.
- Comprehensive healthcare benefits.
- Professional development budget and opportunities for growth.
- Flexible hybrid work arrangements.
- A supportive culture built on teamwork, trust, and having fun while delivering results.
BIG is a high growth Cloud Consulting firm with offices in Edmonton, Calgary, Toronto, Denver, India and the United Kingdom. Our clients are in Canada, UK, India and the US. We are a team of experienced IT professionals who specialize in providing business value to organizations looking at leveraging modern platforms such as Pega, Appian, MuleSoft and Boomi. Our vast experience in the IT industry and our current track record in enterprise software development, allow us to provide a full range of services to our clients. Bits In Glass helps organizations of all sizes to automate their businesses and leverage the power of the web and mobile technologies.
