Project Manager

Oversee and ensure the administrative and technical aspects of ongoing projects are run smoothly by organizing and managing tasks, schedules, and resources from inception to completion.

Collaborate with other Project Managers, Squad leads, and other internal stakeholders and obtain commitments for issue free delivery of medium size to large projects. 

Develop and upgrade project management processes, standards, and practices to deliver expected business results, ensure that defined processes, standards, and practices are applied.

Your role will ensure that the PMO functions of the projects run smoothly, enabling the project manager and team to have the support they need to attain project success.

1. Ensure that end-to-end delivery of key projects right from requirement consolidation, conceptualization, planning, execution, and delivery is done as per defined processes, standards, and practices.
2. Effectively collaborate with internal stakeholders for aligning project management practices with higher management expectations.
3. Ensure project implementation within stipulated timelines and budget.
4. Manage and sustain issue free delivery of all assigned projects and initiatives in order to achieve required results and ensure good customer experience.
5. Ensure optimum timelines for obtaining cost approvals through effective collaborations with vendors and internal stakeholders.
6. Manage ongoing communication with all stakeholders with escalations wherever appropriate.
7. Ensuring that managing the end-to-end delivery of projects and creating good customer experiences through fulfillment of client expectations well within timelines and budget.
8. Ensure confidentiality of sensitive data and client information
9. Switching projects configuration.
10. Asses the risk associated with the configuration/parameter changes and establish risk mitigation plan.
11. Perform Impact analysis of all the changes before project initiation.
12. Ensure proper Processes are followed for quality delivery.
13. Champion support in projects implementation, strong understanding of the projects impacting the BAU functionality thus ensuring quality delivery.
14. Should be able to perform hands-on the management tools like Jira, Confluence.
15. Support testing in all phases during the project implementation cycle.
16. Should be able to work in cross-Functional teams.
17. Work closely with Solution design team to identify and specify complex business requirements and processes.  Research and evaluate alternative solutions and make recommendations.

Education: Bachelor’s degree 

Experience:  

• 5+ Years of Experience in transaction processing and payments domain.
• Experience in projects in payments business domain (issuing, acquiring, digital wallets, e-commerce, schemes certifications)
• Well versed in project management techniques, tools and processes and detailed understanding of Project Management Methodology. 

Knowledge/Skills:

• Well versed with Payment systems, transactions routing, global and Local schemes.
• Excellent oral/written communication and interpersonal skills for effective collaboration with stakeholders. 
• Good mentoring, team building, motivating & negotiating skills.
• Tools: MS Project, MS Excel, Task Tracking (JIRA, Confluence)
• Processes: Kanban, Scrum, Waterfall, SAFE