Lead end-to-end onboarding and implementation of eReferral and eOrder digital health solutions across BC clinics. Manage scope, schedule, budget, risks, stakeholders, and project documentation. Serve as primary site contact, provide status updates, escalate and resolve issues, and support Agile and Waterfall deployments concurrently.
This is a remote position.
Job Description:
The Site Lead / Senior Project Manager is responsible for leading the onboarding and implementation of digital healthcare solutions across clinics and healthcare sites in British Columbia. The role focuses on managing site activations for eReferral and eOrder platforms, coordinating stakeholders, ensuring successful project delivery, and supporting provincial digital health transformation initiatives.
Key Responsibilities
- Lead end-to-end site onboarding and implementation projects.
- Manage project scope, schedule, budget, risks, and deliverables.
- Coordinate with clinics, hospitals, physicians, vendors, and health authorities.
- Act as the primary point of contact for assigned healthcare sites.
- Build and maintain strong stakeholder relationships.
- Monitor project progress and provide status updates to leadership.
- Develop and maintain project plans, documentation, reports, and records.
- Identify and mitigate project risks and issues.
- Escalate critical issues and drive resolution.
- Support multiple concurrent projects using Agile and Waterfall methodologies.
- Adapt to changing project priorities and organizational needs.
- Ensure successful deployment of digital healthcare solutions across sites.
Requirements
Required Qualifications
- Bachelor's degree in Business, Administration, Project Management, or a related field (or equivalent education and experience).
- Minimum 5 years of recent experience in a healthcare environment.
- Experience delivering digital healthcare solutions to clinics or healthcare sites.
- Experience managing complex implementation or deployment projects.
- Experience facilitating consultations with diverse stakeholder groups.
- Strong communication with clinical and non-clinical teams.
- Proven leadership and project delivery experience.
- Strong analytical and problem-solving abilities.
- Knowledge of provincial healthcare technology ecosystems.
- Experience with both Agile and Waterfall methodologies.
- Advanced proficiency with MS Office, particularly Excel, PowerPoint, and MS Project.
- Ability to prioritize multiple projects and adapt to changing priorities.
- Experience working with BC Health Authorities is considered an asset.
- Knowledge of OceanMD, EMR, or Clinical Information Systems (CIS) is a strong asset.
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