Project Manager

Location: Ottawa, Canada

Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.

Position Summary

Ottawa, Canada Hybrid

As a Project Manager for the Identity and Biometrics Solutions team in Canada , you will deliver solutions that meet customer requirements and Thales’ commitments. Your role will directly contribute to internal and external customer satisfaction, which is key for business growth.

The Project Manager, manages and coordinates internal (Control Account Managers, Work Package Managers, developers, engineers, etc.) and external (customers, suppliers, sub-contractors, partners, etc.) dedicated teams by involving the following associated teams: Sales, finance, contract management, etc.

In this role, you will direct the project activities (including those relating to risks & opportunities) to ensure projects are delivered on-time, within budget, satisfy technical requirements, and meet customer expectations. This responsibility is exercised from signature of the contract through to the project completion period in terms of organization, time frame, workload, budget, etc.

The Identity and Biometrics Solutions team is responsible for the design and development of highly innovative components and products, from desktop applications integrating various hardware (biometric devices integration) to high performance server applications, including issuance of official documents in a very secure environment (PKI, encryption, cryptography), and leading the transformation to Digital Driver’s Licenses.

Key Areas of Responsibility

• Establish and update project requirements baseline in a collaborative work with the Bid Manager and the Capture Leader.

• Establish and update project execution baseline (project structure, work package description, partners and supplier contractual data, management plans, costs, budgets and financial structure, resourced schedule, risks and mitigations).

• Manage legal and contractual requirements.

• Conduct regular progress review meetings, reporting the project progress to the company senior management.

• Close the project (archiving of documents, closing of the expenditure authorizations) by capitalizing and sharing on enterprise experience (lessons learnt).

• Must coordinate across teams for prioritization, resource allocation, risk identification and mitigation, and issue resolution.

• Responsible for monitoring project variances; preparing EAC (Estimate at Completion) review slides and presenting to management.

• Drive the project to ensure external customer satisfaction by meeting deadlines, quality specifications, and project profitability.

• Lead customer interactions for the project.

• Build project schedule and cost baseline and update project forecast regularly (at-least every month).

• Work closely with the PM Team Manager, Engineering, IT, Security and Operations ensuring clear communication, business based prioritization, and definition of precise scope and planning.

• Cultivate and maintain strong partnerships with decision-makers across operations groups (PMO, Procurement, Supply Chain, Data Center, Quality, Software Development and Validation, Manufacturing, Logistics and Ops Finance) to build and continuously improve process to ensure high quality and on-time delivery.

• Must ensure compliance of Thales, Customer, Security and all applicable regulations individually and for the project(s).

Minimum Qualifications

• Bachelor’s Degree in Computer Science or similar field.

• PMP certification with 5 years of experience in technical/ engineering project management for external customers.

• Proven experience with PM tools – Confluence, JIRA or equivalent, building project schedules with Microsoft Project, and performing risk management activities such as project cost forecasting, measurement of project cost variance, developing and monitoring project risk contingencies and adherence to KPI’s.

• Proven track record with change management.

• Strong technical understanding of multi-tier enterprise solution in a complex environment- within Thales that translates to: front end, back end, data centers, deployment across locations, hardware deployment, software issues, network to and from locations, and disaster recovery –which are all part of the project.

• Previous experience with government/federal customers is a plus.

• Bilingual (French) language fluency is a plus.

If you’re excited about working with Thales, but not meeting the requirements for this position, we encourage you to join our Talent Community!

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Thales is an equal opportunity employer which values diversity and inclusivity in the workplace. Thales is committed to providing accommodations in all parts of the interview process. Applicants selected for an interview who require accommodation are asked to advise accordingly upon the invitation for an interview. We will work with you to meet your needs. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.