Responsibilities
Maintains full project ownership in delivering market research projects from commissioning to invoice.
Manages stakeholder expectations and delivers the highest level of service in an ever-changing, fast turnaround environment.
Builds an effective, professional working relationship with our clients, providing them guidance and advice where appropriate as it relates to Dynata’s products and services.
Ensures project task activities are completed through personal production, internal support teams (such as Survey Programming, and Sales), and vendors (such as translators, etc.).
Proactively anticipates, troubleshoots, overcomes, and/or escalates project challenges in a timely manner.
Collaborate and support Sales in driving revenue growth through client relationship development that lead to referrals and repeat business.
Communicate project updates and status in a responsive and consultative manner throughout project field.
Share knowledge across internal functional teams.
Ensures survey quality using current market research methodologies.
Tracks and manages complex project budgets and timelines
Takes on high visibility/complex projects and runs projects across multiple methodologies
Mentors junior staff and assists in their growth
Able to stand in for Team Lead when needed
Other duties as assigned.
Experience
At least 4 years of recent experience in quantitative online and digital market research experience, including competence in research and survey design, sampling, and consultation.
Knowledge & Skill
Entry level for less complex professional roles not requiring a specific degree.
Has developed knowledge of an extensive body of technical, support or administrative policies and procedures.
Requires extensive training and experience to perform a wide variety of interrelated, multi-skilled or standard procedural assignments and resolve a wide range of moderately complex issues.
Accomplished in implementing practical procedures or systems, which are moderately complex and require extended oversight
Dynata owns and manages a 60M+ member online community of consumers and professionals, globally. By engaging community members to exchange their personal data and opinions for valuable rewards, Dynata is the largest provider of first party consumer insights to leading Market Research agencies, consulting firms and corporate brands.
At Dynata, we are committed to creating an inclusive and accessible environment where every employee and customer feels valued, respected, and supported. We strive to build a workforce that reflects the diversity of the communities we serve. Dynata welcomes and encourages applications from individuals with disabilities and is dedicated to fostering a work culture that supports everyone. Accommodations are available upon request for all aspects of the selection process.
Dynata is an Equal Opportunity Employer. We consider all qualified applicants and employees without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, marital status, age, disability, genetic information, veteran status, or any other legally protected status under applicable laws.
This is a Canada-based role, and this position is for an existing vacancy.
AI at Dynata: To ensure our hiring process is fair, efficient, and transparent, we want to inform all applicants that we may utilize Artificial Intelligence (AI) technologies, including those integrated into our recruitment vendors' platforms. Our goal is to create an interview environment where every candidate can perform their best, and we are committed to an equitable process where applicants are evaluated based on job-related knowledge, skills, and abilities in accordance with equal opportunity principles. The use of any AI tool within our hiring process are used to augment, not replace, human judgment. All final hiring decisions are made by our hiring managers and recruitment teams.
The CAN base salary range for this position in is $50K-$58,883K CAD/yr; however, base pay offered may vary depending on location, job-related knowledge, skills, and experience. A discretionary incentive program may be provided as part of the compensation package, in addition to a full range of medical and other benefits, dependent on full-time employment status.
