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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
What this job involves:
JLL is hiring a receptionist for one of it's global technology clients located in Nepean. As Receptionist, you'll create exceptional first impressions by delivering outstanding service to clients, guests, and employees. This dynamic, client-facing position is perfect for hospitality-focused professionals who thrive on connection and excel at creating memorable workplace experiences. You will be part of the Facilities Management team ensuring a safe and comfortable working environment for the client's employees and guests.
What your day-to-day will look like:
- Guest Experience & Reception Warmly welcome and assist all visitors, employees, and callers with professionalism and enthusiasm. Manage arrivals, departures, office orientations, and badging processes while serving as the central information hub for campus services and wayfinding.
- Environment & Operations Maintain pristine front desk, lobby, and common areas that reflect brand standards. Process mail and deliveries, coordinate with facilities management teams, and proactively prepare for meetings and events to ensure seamless operations.
- Problem-Solving & Collaboration Anticipate needs, identify issues, and deliver creative solutions. Create work orders for maintenance and safety concerns, monitor service standards, and work cross-functionally to address challenges before they arise. Escalate potential security or safety risks appropriately to protect operations.
- Administrative Support Provide flexible support for ad hoc assignments and administrative tasks, ensuring timely service delivery across reception and general facilities functions.
Required Qualifications:
- 1-2 years in customer service, hospitality, or security-related roles
- Exceptional communication skills
- Strong multitasking and prioritization capabilities with keen attention to detail
- Proficiency in Microsoft Office Suite (Teams, Excel, PowerPoint, Word, Outlook)
- Working knowledge of information technology tools and platforms
- Ability to handle light physical tasks including carrying small packages
Estimated compensation for this position:
This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.
Location:
On-site –Nepean, ON, Ottawa, ONOpening Type:
ReplacementIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
