Release Train Engineer/Sr. Scrum Master

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What We'll Bring:

At TransUnion, we are dedicated to finding ways information can be used to help people make better and smarter decisions. As a trusted provider of global information solutions, our mission is to help people around the world access the opportunities that lead to a higher quality of life, by helping organizations optimize their risk-based decisions and enabling consumers to understand and manage their personal information. Because when people have access to more complete and multidimensional information, they can make more informed decisions and achieve great things.
Every day TransUnion offers our employees the tools and resources they need to find ways information can be used in diverse ways. Whether it is helping businesses better manage risk, providing better insights so a consumer can qualify for his first mortgage or working with law enforcement to make neighborhoods safer, we are improving the quality of life for individuals, families, communities and local economies around the world.

What You'll Bring:

• Bachelor's degree or equivalent experience is required.
• A minimum of 10 years of applicable business experience in Information Technology and risk industry (credit or financial services background preferred).
• Scrum Master (SM) certification with 8+ years’ experience working with and coaching scrum teams.
• A minimum of 3 years’ experience as a Release Train Engineer (RTE) managing and facilitating Program Increment (PI) planning readiness, PI planning events, PI execution, and program level improvements etc.
• A minimum of 3-5 years’ experience in software application delivery including Agile delivery experience with globally distributed teams.
• Experience working in an Agile organization using Scrum, XP, Kanban, Scaled Agile Framework (SAFe).
• Strong background in application delivery to guide and mentor teams in Adopting Agile principles and practices.
• Strong communicator with strong facilitation and collaboration skills.

We'd Love to See:

• Certification(s) in Agile methodologies (e.g., CSM, CSPO, CSP, PMI ACP, SA, SPC, RTE, SSM, SASM).
• Experience with Lean Portfolio Management facilitation for program, portfolio, or executive-level.
• Strong understanding of and demonstrated experience in using Clarity PPM, Confluence and Jira.
• Experience with creating delivery metrics at team and ART levels to use for coaching/mentoring, retrospectives and for management awareness.
• Experience applying Lean Thinking and Systems Thinking in large organizations.
• Experience with Agile methodologies and Agile at Enterprise scale.
• Prior experience with Agile Transformation activities.

Impact You'll Make:

As an RTE, you will report to the Senior Manager of the APMO Canada serving the Canadian ART which supports Scrum Teams containing onshore and offshore resources to deliver TransUnion Products and Solutions.

Core Responsibilities:

• Facilitate all ART ceremonies and events, as well as drive relentless improvement at the ART level.
• Understand the values and principles of Agile as outlined in the Scaled Agile Framework (SAFe) and be fully aligned to those values and principles.
• Build and manage timely communication channels with Stakeholders, escalate impediments, manage risk, and help ensure value delivery.
• Drive Lean-Agile transformation and engages in coaching leaders, teams, and SMs in the new processes and mindsets.
• Ensure program governance, and drive program level process improvement via PI Inspect & Adapt.
• Monitor the effectiveness of program processes and performance, and collaborate with the Product and GT teams on changes and improvements.
• Demonstrate a deep understanding of how teams deliver product/service in the current structure and how multiple teams interact to deliver value.
• Manage dependencies through tracking upstream, downstream and cross scrum collaboration with teams that are part of Value Stream(s).
• Manage the implementation of reporting standards/KPIs across the ART and assist tracking the execution of features and capabilities.
• Active membership in the RTE Community of Practice helping the organization to maintain alignment, learn new techniques, and improve technical and quality practices. Work with the RTE community to determine ways to help ARTs across the company relentlessly improve.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Accommodation is available, including for applicants with disabilities, in accordance with applicable laws.

TransUnion's Internal Job Title:

Sr Consultant, Release Train Engineering