Lead business analysis for large, complex I&IT initiatives: conduct modeling, gap and feasibility analyses, prepare business cases, define requirements, liaise with stakeholders, monitor progress, and deliver documentation and performance measures. Requires public sector and OPS Health project knowledge.
Responsibilities:
- Leading and conducting business analysis at varying levels of
detail in order to assess client’s business problems/opportunities and
documenting the assessments.
- Developing strategies, preparing business cases and cost-
benefit analysis, and conducting feasibility studies for business I&IT
initiatives.
- Conducting business modeling; use case modeling; conceptual
and logical data modeling; process and data flow modeling; use case surveys;
business rules definition and non-functional requirements definitions for
assigned projects.
- Conducting gap analysis of vendor release upgrades to
identify changes needed for business processes and best practice, and for
solutions including configuration, reports and integration components.
- Monitoring progress, resolving problems and reporting
regularly to I&IT management and clients’ decision makers.
- Developing performance measures for business analysis
evaluation and conducting follow-up.
- Act as liaison with Business clients and data providers.
- Document the new requirements and complete analysis and
design document.
- In-depth knowledge of industry standard project management
methodologies.
- Knowledge and experience with OPS Health related projects.
- Knowledge and understanding of Ministry policy and IT
project approval processes and requirements.
- Experience with large complex projects.
- Exceptional analytical, problem solving and decision-making
skills.
- Demonstrated strong interpersonal, verbal and written
communication, and presentation skills.
- Proven troubleshooting and critical thinking experience.
- Demonstrated ability to apply strong listening skills to
facilitate issue resolution.
- Effective consulting skills to engage with all stakeholders
with proven track record for building strong working relationships.
- Strong interpersonal, facilitation and negotiation skills
with ability to build rapport with stakeholders and drive negotiations to a
successful outcome.
- Strong organization skills with the ability to compile data
from numerous sources and synthesize and write up clear, concise summaries.
- Excellent customer service skills, including tact and
diplomacy to ensure client needs are managed effectively.
- A motivated, flexible, detail-oriented and creative team
player with perseverance, excellent organization and multi-tasking abilities,
and a proven track record for meeting strict deadlines.
- Knowledge transfer and create documentation as prescribed by the
Project Manager and Manager
Requirements
Experience and Skill Set Requirements:
Must Haves:
Minimum 7 years of experience
- Developing strategies, preparing business cases and cost-
benefit analysis, and conducting feasibility studies for business and I&IT
initiatives.
- Conducting gap analysis of vendor release upgrades to
identify changes needed for business processes and best practice, and for
solutions including configuration, reports and integration components.
- Conducting business modeling; use case modeling; conceptual
and logical data modeling; process and data flow modeling; use case surveys;
business rules definition and non-functional requirements definitions for
assigned projects.
- Strong interpersonal, facilitation and negotiation skills
with ability to build rapport with stakeholders and drive negotiations
to a successful outcome.
Skill Set Requirements:
Core Skills and Experience:
Minimum 7 years of experience in the following:
- Leading and conducting business analysis at varying levels
of detail in order to assess client’s business problems/opportunities and
documenting the business requirements in such a way that technology solutions
can be determined.
- Applying re-engineering concepts to promote business
improvements through alternative, cost effective service delivery approaches.
- Developing strategies, preparing business cases and cost-
benefit analysis, and conducting feasibility studies for business and I&IT
initiatives.
- Conducting business modeling; use case modeling; conceptual
and logical data modeling; process and data flow modeling; use case surveys;
business rules definition and non-functional requirements definitions for
assigned projects.
- Conducting gap analysis of vendor release upgrades to
identify changes needed for business processes and best practice, and for
solutions including configuration, reports and integration components.
- Monitoring progress, resolving problems and reporting
regularly to I&IT management and clients’ decision makers.
- Developing performance measures for business analysis
evaluation and conducting follow-ups.
- Ability to manage evolving requirements and traceability to
the changes, development and implementation of the requirements.
Knowledge and Experience:
- Minimum of 5 years in various business projects.
- Proven and demonstrable troubleshooting and analytical
experience.
- Demonstrated excellent problem solving and decision-making
skills.
- Demonstrated awareness of emerging IT trends and
technologies.
- Highly proficient using MS Office products.
- Highly proficient in translating the business requirements
into epics and scenarios and creating mockups for the stakeholders to review.
General Skills:
- Exceptional analytical, problem solving and decision-making
skills.
- Demonstrated strong interpersonal, verbal and written
communication, and presentation skills.
- Proven troubleshooting and critical thinking experience.
- Demonstrated ability to apply strong listening skills to
facilitate issue resolution.
- Effective consulting skills to engage with all stakeholders
with proven track record for building strong working relationships.
- Strong interpersonal, facilitation and negotiation skills
with ability to build rapport with stakeholders and drive negotiations to a
successful outcome.
- Excellent customer service skills, including tact and
diplomacy to ensure client needs are managed effectively.
- A motivated, flexible, detail-oriented and creative team
player with perseverance, excellent organization and multi-tasking abilities,
and a proven track record for meeting strict deadlines.
Public Sector Experience:
- Experience working in the public sector on a
mainframe/legacy system.
- Experience with some cloud technologies.
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What you need to know about the Ottawa Tech Scene
The capital city of Canada and the nation's fourth-largest urban area, Ottawa has proven a rapidly growing global tech hub. With over 1,800 tech companies, many of which are leaders in their sectors, the city's tech talent now makes up more than 13 percent of its total workforce. This growth is driven not only by the big players like UL Solutions and Dropbox, but also by a thriving startup ecosystem, as new businesses emerge to follow in the footsteps of those that came before them.
