Similar Jobs
Retail
Provides customer service and sales support in the store’s Print and Services areas. Responsibilities include recommending products and services, processing POS and shipping transactions, producing and fulfilling print orders, maintaining equipment supplies, managing inventory and merchandising standards, and following safety, privacy, asset protection, and brand compliance procedures.
Top Skills:
Point Of Sale (Pos) SystemPrint Dashboard
Retail
Provides customer service and sales support in a retail print and services area. Responsibilities include recommending products and services, processing POS and shipping transactions, managing print orders, operating and stocking print equipment, maintaining inventory and merchandising standards, and following safety, privacy, and asset protection policies.
Top Skills:
Point-Of-Sale (Pos) SystemPrint Dashboard
Retail
Provides customer service and sales support in the print and services areas of a retail store. Responsibilities include recommending products and services, processing POS and shipping transactions, performing print production, managing customer orders, stocking supplies, maintaining merchandising and signage standards, and following inventory, safety, privacy, and asset-protection procedures.
Top Skills:
Point Of Sale (Pos) System
Provide excellent customer service and sell print and store services using company selling model. Handle POS and shipping transactions, perform in-store print production, manage print orders and supplies, maintain merchandising and inventory standards, meet sales and margin goals, and follow health, safety, asset protection, and privacy policies.
Some of what you will do
- Deliver exceptional customer service and proactively identify opportunities to enhance customer engagement and satisfaction.
- Contribute to the success of the print and customer service areas of the store by utilizing our selling model within the store and learning all our products and services to offer informed recommendations.
- Collaborate with store leaders to set and achieve sales and margin goals.
- Perform in-store print production.
- Maintain Health & Safety, Asset Protection, and Privacy Policies.
Specifically, you will
- Engage with and sell to all our customers by offering tailored products and services using all tools and techniques available in our selling model to anticipate and meet future customer needs.
- Handle transactions using the Point of Sale (POS) system, including shipping transactions and marketing tools to convert customers.
- Fulfill steps required for intake or pick up of customer orders in Print, including filtering orders out of the print dashboard, phone, and at the counter.
- Ensure machines are always stocked with paper, toners, and supplies. Catalogue all print orders according to company standards, accurately handling and binning orders. Prioritize orders into appropriate service paths.
- Maintain merchandising and signage standards in and around print and cash areas, such as nesting tables, front cash queue, and counter displayers. Ensure accurate inventory control by following company protocols.
- Learn and maintain all standards required in the Print and Services areas, ensuring all checklists, audits and brand standardization requirements are met.
Some of what you need
- 3 months to 1 year of prior retail experience (preferred).
- Strong customer service and communication skills.
- Ability to work collaboratively in a team environment.
Some of what you will get
- Associate Discount
- Flexible Benefit Plans
- Group RRSP Program
- Learning and Development Programs
- Associate Recognition Programs
We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.
What you need to know about the Ottawa Tech Scene
The capital city of Canada and the nation's fourth-largest urban area, Ottawa has proven a rapidly growing global tech hub. With over 1,800 tech companies, many of which are leaders in their sectors, the city's tech talent now makes up more than 13 percent of its total workforce. This growth is driven not only by the big players like UL Solutions and Dropbox, but also by a thriving startup ecosystem, as new businesses emerge to follow in the footsteps of those that came before them.
