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eCommerce • Fashion • Retail • Sales • Wearables • Design
Deliver warm, professional customer service at cash wrap and on the sales floor. Operate POS, handle cash/media, receive and process shipments, maintain stockroom and inventory, replenish merchandise, execute visual merchandising updates, support loss prevention, and work flexible retail schedules with occasional heavy lifting.
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eCommerce • Fashion • Retail • Sales • Wearables • Design
Front-line brand ambassador delivering personalized luxury retail service, meeting personal and store sales goals, using mobile POS and clienteling tools, supporting daily store operations, inventory, merchandising, and customer relationship building through in-person and social selling.
Top Skills:
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Support global demand generation teams by administering Salesforce and Pardot, maintaining contact data integrity, configuring marketing automation, running data ingestions and validations, segmenting and cleansing databases, supporting outbound campaigns, analyzing results, managing multiple projects, and building reports to demonstrate business impact.
Top Skills:
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Some of what you will do
- Deliver exceptional customer service and enhance customer engagement and satisfaction.
- Drive sales in the furniture, technology and supplies areas of the store.
- Set and achieve sales and margin goals with store leaders.
- Ensure operational excellence and uphold store brand standards.
- Support all merchandising and signage standards including planograms and stocking.
- Maintain Health & Safety, Asset Protection, and Privacy Policies.
Specifically, you will
- Engage with and sell to all our customers by offering tailored products and services using all tools and techniques available in our selling model to anticipate and meet future customer needs.
- Handle transactions using the Point of Sale (POS) system, including shipping transactions and marketing tools to convert customers.
- Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager/supervisor.
- Maintain a clean and safe store environment by performing tasks like dusting, front-facing products, and ensuring demo units are clean and functional.
Some of what you need
- 3 months to 1 year of prior retail experience (preferred).
- Strong customer service and communication skills.
- Ability to work collaboratively in a team environment.
Some of what you will get
- Associate Discount
- Flexible Benefit Plans
- Group RRSP Program
- Learning and Development Programs
- Associate Recognition Programs
We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.
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