We’re UserTesting—the leader in human insight. Our mission is to help organizations craft exceptional customer experiences through fast, actionable feedback.
We empower teams to build the best products and experiences by embedding real human perspectives into every stage of the development process—from ideation to launch. With the world’s strongest participant network, AI-powered analysis, expert services, and seamless integrations, we help companies eliminate guesswork, align stakeholders, and bring customer needs into sharp focus.
Trusted by more than 3,000 organizations worldwide—including 75 of the Fortune 100—UserTesting delivers measurable business outcomes, reduces risk, and helps teams deliver with confidence. Joining our team means being part of a passionate group focused on transforming how companies understand and connect with their customers.
Let’s build experiences people love—together.
The opportunity
This is a great opportunity to be a part of a team that is an integral part of the sales organization, with plenty of benefits and perks, and potential advancement within the organization.
As this position is often the first point of contact with prospective customers, you are required to conduct business dealings in a professional and proactive manner
Execute an account-based Go-to-Market strategy in coordination with your Account Executive partner
Become a trusted resource for prospect account
Uncover new sales opportunities and, on occasion, nurture existing opportunities
Engage with prospects, both on the telephone and with email, to analyze their needs
Overcome prospect objections
Achieve weekly and monthly KPIs as defined by the business
Maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment
Drive registration and attendance to trade shows, and other sales and marketing events
Travel on occasion to help with trade-shows and other marketing and sales events
What we're looking for
Business experience, with at least one in a sales-related role
Clear communication skills and excellent phone etiquette, with the ability to influence and speak with C-Level and senior executives and ask thought-provoking questions
Ability to understand and successfully promote UserTesting’s technical offerings and solution sets
Strong interpersonal skills (friendly, outgoing, not afraid to talk to strangers)
Have a passion and commitment for success
Be self-motivated, disciplined, and demonstrate excellent time management skills
Adaptive to change in an entrepreneurial environment
Strong technical aptitude and experience with Salesforce, Outreach, ZoomInfo, and Google Business Apps is a plus
Applicants required to be located in the state of Georgia; within commuting distance to Atlanta. Requirement to be in the office 2 times/week.
Perks/Benefits
Private Medical, Dental and Vision
Health Savings Account
Pre-Tax Benefit Accounts (FSA)
Commuter Benefits - transit and parking
Flexible Time off (Full time salaried (exempt) employees)
12 Days of observed holiday entitlement
Basic Life insurance, Short-Term Disability and Long-Term Disability insurance
401(k) Retirement Plan
Professional Development Stipend
Remote Equipment Expense Reimbursement
Mental Wellness Employee Assistance Program
Monthly wellness and telecommunications reimbursements
Paid quarterly volunteering days and Charity donation matching via our UT Cares Volunteers and Charitable Giving Committee
Perks at Work discount scheme
Pet Insurance reimbursement
Employee Referral Programme
Employee-led groups to help foster a more inclusive employee experience and build a culture of belonging at UserTesting. Read more here!
UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives. UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.
