Who We Are
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
The Role
The Solutions Management Lead is responsible for leading a team of Client Technical Solutioners to develop and deliver integrated solutions across Kyndryl’s Infrastructure, Project, and Consulting services. This role plays a critical part in driving client value by owning the end-to-end solution lifecycle for defined engagements, ensuring solutions are commercially sound, operationally deliverable, and aligned to customer objectives.
The role requires the ability to build and sustain trusted relationships with key decision-makers across Infrastructure and customer Line of Business organizations. Accountable for solution integrity, the Solutions Management Lead oversees risk identification and mitigation, cost management, and delivery readiness for less complex engagements. The position includes a customer-facing component, with direct interaction and collaboration with clients throughout the solution lifecycle.
Key ResponsibilitiesAs a Solutions Management Lead, you will collaborate closely with a global network of Architects, Solutioners, Client Partners, and Client Technical Advisors (CTAs) to co-create, design, deploy, and support reliable, resilient, and future-ready solutions. You will contribute thought leadership and provide guidance to ensure solutions meet technical, commercial, and delivery standards while supporting Kyndryl’s commitment to customer success.
With Kyndryl’s global footprint, this role offers the opportunity to work across geographies and industries, partnering with diverse teams to address complex client challenges. The position is dynamic and influential, providing meaningful opportunities for professional growth, leadership development, and global collaboration.
Core Leadership and Professional CapabilitiesDemonstrated leadership capability, with the ability to inspire, motivate, and guide teams toward shared objectives
Strong communication skills, with the ability to articulate complex concepts clearly and effectively to both technical and non-technical stakeholders
Sound judgment and decision-making skills, enabling timely, informed decisions in fast-paced environments
Proven problem-solving and analytical skills to identify risks, assess options, and develop effective solutions
Effective time and priority management to meet delivery commitments and business deadlines
Team-building skills that foster collaboration, accountability, and a supportive working environment
Adaptability and resilience in navigating change, evolving client needs, and shifting priorities
Conflict management and resolution skills to address challenges constructively and professionally
Strategic thinking capability, with the ability to align solutions and execution to broader organizational and client objectives
High emotional intelligence, including self-awareness and the ability to build strong, trust-based relationships
Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
Who You Are
Who You Are
You’re good at what you do and possess the required experience to provide it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in your work. And finally, you’re open and borderless – naturally inclusive in how you work with others.
Experience: 2+ years experience as a services-oriented professional that takes a customer experience approach to delivery of our services to Accounts and Clients
Sales Acceleration: Both client and service oriented devoted to delivering high quality Sales Acceleration experiences for our accounts
Collaboration: Highly collaborative with cross-functional and, indirect teams to achieve shared outcomes
Solutioning: Hands-on experienced with solutioning and delivering to client organizations. You know the difference between an OK solution and an excellent one as well as what it takes to improve
Being You
The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.
What You Can Expect
Your career with us isn’t just a job—it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.
From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.
We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.
We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.
Get Referred!
If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
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