At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the LifeWe are looking for a competitive and trustworthy Territory Manager to help us build up our business activities. You will be responsible for discovering and pursuing new sales prospects and maintaining customer satisfaction.The goal is to meet and surpass the company’s expectations to drive rapid and sustainable growth .Responsibilities may include the following and other duties may be assigned.
- To over achieve sales revenue and market share targets for a specified regional territory, by promoting CRM products and therapies to doctors/ specialists.
- To practice effective account management, KOL management, promote the therapies, maintain product and technical competency and provide market information (MIS) on a timely basis
- Responsible for achieving Secondary AOP in terms of product units and revenue
- Ensure coverage of all accounts on the basis of customer segmentation within territory in agreement with the manager to maintain optimum level of exposure and effective time management.
- Maintain and expand existing business and develop new business opportunities.
- Responsible for identifying the customers/doctors and driving customer engagement activities, market development initiatives such as HF Clinic, Project Engage, Go Direct, KAM & Ecom . To create awareness about products and therapies
- In the cathlab, assist and provide support to doctors on implants
- Manage marketing expenses, spend on marketing programs for HCP
- Communicate marketing plans / intelligence/competitor activity promptly, including potential sales leads, and information regarding product price or account activity to appropriate company personnel.
- Recognize and understand competitive products, features, strengths in relation to the company’s products and provide the information in agreed format on weekly basis to manager
- Would be responsible for KOL Management in terms of scheduling activities & planning effective customer engagement programs like CMEs and RTMs as per BCS compliance and maintaining productive relationships with them
- Plan and execute training and technical programs for Key Hospitals
- Engage non-prescribing customers, hospitals administrators, staffs to maintain productive relationship with them
- Acquire and maintain comprehensive clinical and technical product and therapy knowledge
- Acquiring knowledge about processes in the organization around marketing events request, product donation and discount request
- Responsible to participate around his/her Individual Development Plan in consultation with the manager
- Undertake distributor reviews in terms of understanding stock availability, daily co-ordination with distributors and monitor distributor customer relationship
- Develop and maintain accurate account and territory record
Sells products and/or services to a group of clients and identifies new and potential customers.
Works independently with general supervision .
Builds relationships.Organizational Impact: Works to achieve individual sales targets within product area and/or account by selling products/ services, developing new accounts and/or expanding existing accounts.
Has a direct impact on achieving department’s sales results.
May help to set objectives or goals for individual or team accounts .
Works on larger, moderately complex accounts or have a small or medium-sized quota/territory.
Understands market landscape, marketing and pricing structure, more influence on pricing structures.
Works with sales, marketing and finance to structure complex contracts.Innovation and Complexity: Makes adjustments or recommends enhancements in sales processes to solve problems or improve effectiveness of job area.
Recommends changes in account tactics to achieve sales goals .
Exercises judgment within defined procedures and practices to determine appropriate action.Communication and Influence: May influence parties within own job function at an operational level.
Obtains or provides information requiring some explanation or interpretation .
Communicates with external customers and / or vendors, involving negotiation and / or presentations in order to manage relationships and close sales.Leadership and Talent Management: Normally receives general instructions on routine work, detailed instructions on new projects or assignments.
May provide guidance and assistance to entry level sales professionals and / or support employees.Required Knowledge and Experience: Requires practical knowledge gained through experience of sales techniques and job area typically obtained through education combined with sales experience.
Developing professional expertise, applies company policies and procedures to resolve a variety of issues .Must Have – Minimum Requirements
- Bachelor in Science /B Pharma/ BE/ BTech in Biomedical Engineering / Bio-instrumentation, Electronics
- PG degree in Business Management (preferred)Exceptional interpersonal skills.
- 3 - 12 years sales experience in selling of knowledge based product from MNC/Company of repute
- Experience in CRM products like Pacemakers, ICD & CRT.
- Experience of handling revenue target more than 1 crore p. a.
- Willing to travel extensively and relocate as well
- Good verbal communicator and presenter – Good command over English and Regional language
- Professional presentation and "Presence"
- Professional standard of written and verbal communication to sales
- Sound clinical and technical knowledge of Cardiac products would be an added advantage
- Strategic mindset in planning and driving marketing strategies and managing customers
- Excellent communication and interpersonal skills: Good verbal communicator and presenter
- Professional presentation and "Presence"
- Can work autonomously but is also a team player
- Self motivated and positive
- Outgoing and friendly: Enthusiastic, energetic
- “Can do” attitude
- Ability to quickly establish credibility with all levels of customer base
- Good time manager: Well organized, able to set and reset priorities
- Willingness to learn, especially technical information
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here