Senior Account Manager
About the role
We’re a tight-knit team of creative and analytical thinkers, building performance-first creative systems and partnering with some of the world’s largest brands.
We value great work with talented, innovative & driven people, making meaningful connections with like-minded creatives along the way!
We're looking for a Senior Account Manager who owns the full client arc: selling new work, scoping it clearly, onboarding it smoothly, and growing the relationship over time. You'll close inbound deals alongside our founders Dan and David, then stay on as the client's primary point of contact through delivery and beyond.
This isn't a role where sales and account management are separate conversations. Here, they're the same person. That's the point.
What you'll do
Qualify inbound opportunities and develop SOWs covering pricing, scope, and timeline
Sell and close deals with executive support from our founders
Run clean, focused proposal processes with the delivery team
Lead internal kickoffs, share context and goals, and run client kickoff calls
Serve as the client's primary contact from onboarding through ongoing work
Manage expectations, navigate budget conversations, and resolve issues before they escalate
Identify and close upsell and renewal opportunities that genuinely grow account value
Protect the delivery team from scope creep while spotting real expansion opportunities
Keep the CRM clean and revenue forecasts accurate so delivery always knows what's coming
Align with Project Management on timelines, budgets, and project status
Communicate SOW and payment schedules to Finance for accurate billing
Review and present QBR decks to clients each quarter
What you'll own
Closed revenue and retention: Consistently hitting sales and retention targets through strong client relationships
Delivery standards: Holding the team to on-time, on-budget work that matches the SOW
Client satisfaction: Clients who feel supported and informed at every stage, leading to repeat business and referrals
Account growth: Upsells and renewals you've identified, scoped, and closed
Scope clarity: SOWs that are specific, unambiguous, and aligned with what we can actually deliver
Finance communication: Clear handoff of billing milestones and payment schedules to the Finance team
What you won't own
Creative execution or creative strategy (that's the delivery and strategy teams)
Paid media implementation and optimisation (that's the Paid Media team)
Vendor and creator sourcing (that's Service Ops and Creator Partnerships)
Invoicing and payments (that's Finance)
Why inBeat?
Unlimited Time Off & Sick Days
Flexible hours
Fully remote (with the possibility to work from anywhere)
Global pods (meet creatives from all around the world)
High opportunity for growth!
