Senior AI Engineer, CRM (Remote)

Posted 16 Days Ago
Be an Early Applicant
Hiring Remotely in Toronto, ON
Remote
Senior level
Software
The Role
The Senior AI Engineer at Lightci will lead the design, development, and deployment of AI-powered solutions for CRM platforms, integrating AI features across front-end and back-end systems, developing APIs, ensuring scalability and reliability of AI systems, and driving continuous improvement through data analytics.
Summary Generated by Built In

About us


Founded in 2022, Lightci is a full-service product design and development consulting partner. We help businesses of all sizes build software, digitally transform, leverage data, and create world-class engineering functions.


Visit lightci.com to learn more.


We are seeking a Senior AI Engineer who combines deep technical expertise in full-stack development with a passion for creating AI-driven solutions that elevate customer relationship management (CRM) systems. In this role, you will lead the design, development, and deployment of AI-powered tools that enhance customer interactions, improve operational efficiency, and drive business intelligence across our CRM platforms.

Deliverables

  • Lead the design, development, and implementation of AI-powered solutions for CRM platforms, leveraging your full-stack engineering expertise across both front-end and back-end technologies
  • Engage in full stack development for seamless integration of AI-driven features across front-end and back-end systems
  • Collaborate with product managers, data scientists, and engineers to integrate AI features that improve service quality and efficiency
  • Develop APIs and microservices to enable real-time AI data processing and decision-making
  • Ensure AI systems are scalable, reliable, and efficient in handling high data volumes and user requests
  • Comply with industry standards and regulations, implementing security best practices to protect user data and privacy
  • Drive continuous improvement by leveraging user feedback and data analytics to refine AI models
  • Create documentation on AI models, full stack development, and best practices for effective knowledge transfer and collaboration

About You

  • Proven experience as a Full Stack Software Engineer, with strong backend experience (this is an 80% backend role)
  • Strong understanding of Data Structures
  • Experience with LLMs and a solid understanding of CRMs
  • Strong proficiency in Typescript and hands-on experience with NestJS and NextJS
  • Extensive knowledge of AWS infrastructure and services
  • Solid understanding of software development best practices and design patterns
  • Excellent problem-solving skills and the ability to work well in a collaborative team environment
  • Effective communication skills and the ability to articulate technical concepts to both technical and non-technical stakeholders

Nice To Have

  • Familiarity with DevOps practices and tools for CI/CD
  • Experience with containerization and orchestration tools such as Docker
  • Knowledge of GraphQL and RESTful API design
  • Prior experience working in an Agile/Scrum development environment

Perks & Benefits

  • 100% fully remote work (anywhere in North America)
  • Flexible hours
  • Competitive compensation package
  • Bonus or commission [depending on your role]
  • Excellent benefits package
  • Generous RRSP [or] 401k matching program
  • Unlimited vacation
  • Quarterly/Yearly team ‘offsite’ events

At Lightci, we are committed to fostering a diverse, equitable, and inclusive workplace. We believe that diverse perspectives drive innovation and enrich our work environment. We welcome applicants of all backgrounds, experiences, and identities to join our team. By embracing a culture of inclusivity, we aim to create a space where every individual feels valued, respected, and empowered to contribute their best. Join us in our journey to create a more equitable future for all.


#LI-Remote

Top Skills

Typescript
The Company
24 Employees
On-site Workplace
Year Founded: 2022

What We Do

LightCI is a full-service tech partner that enables the best companies in the world to build exceptional products and up-skill their teams. Our full-service capabilities allow us to create a bespoke experience to meet the specific needs of your business. From building disruptive products to hiring top talent, our company is designed to support anything and everything in between.

Rest assured, our team members are meticulously selected by seasoned domain experts and undergo a stringent three-step technical and compatibility vetting process. This process stands as one of the most rigorous in the industry, ensuring the highest level of expertise and competence. Our in-house Product Studio division consists of 150+ of the world’s leading Engineers, Product Managers, Designers, and GTM experts.

To date, our team has partnered with many of the world’s leading companies (Google, Apple, Coinbase, Brex, Walmart, Fidelity, Sequoia, and Canada Life to name a few) to accelerate their product development roadmaps, and bring new and innovative products to market.

Great engineers build great products. Great products are built by great engineers. At LightCI, this is the core of what we do.

Our services include:
Product Ideation and Development
Managed Services Consulting
Staff Augmentation
Direct Hire

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