Build and maintain backend systems focused on infrastructure, performance, and customer needs. Design microservices and APIs, scale SQL/NoSQL data platforms, use cloud/serverless managed services, implement CI/CD, and collaborate with product and customer teams to deliver performant, customer-centric features and resolve technical issues.
Description
We are hiring a Senior Backend Engineer for its Customer Focus Group (CFG) — a technical team that bridges engineering and the commercial side of the product. CFG members handle development, architecture, product, and direct customer interaction: translating customer needs into the product, building new features, and resolving pressing technical issues. The role needs a strong backend builder who can also take a holistic, product-and-customer view, with a focus on infrastructure, performance, and customer satisfaction.
Must-have skills:
- Backend architecture — microservices, API design, and design patterns (deep understanding)
- Node.js / TypeScript proficiency (or other relevant backend languages)
- SQL and NoSQL databases, with experience scaling systems for high-volume data processing
- Cloud platforms (AWS, Azure, or GCP) and their services — serverless computing, managed databases
- 5+ years of backend development, with a strong focus on customer-centric products
- Proven problem-solving with a track record of performant, scalable solutions
- Agile development practices and CI/CD pipelines
- Excellent collaboration and communication with globally distributed teams
Nice-to-have skills:
- Security / AppSec domain familiarity (OX is a security product)
- Customer-facing / pre-sales technical experience
- Experience bridging product and engineering
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What you need to know about the Ottawa Tech Scene
The capital city of Canada and the nation's fourth-largest urban area, Ottawa has proven a rapidly growing global tech hub. With over 1,800 tech companies, many of which are leaders in their sectors, the city's tech talent now makes up more than 13 percent of its total workforce. This growth is driven not only by the big players like UL Solutions and Dropbox, but also by a thriving startup ecosystem, as new businesses emerge to follow in the footsteps of those that came before them.
