Senior Consultant, Business Systems Analysis

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of CIBC’s Shared Platform Technologies (SPT) BA team, the Senior Consultant, Business Systems Analysis will be responsible for providing advice and consultation for business application developments to ensure growth. The role provides technical leadership, interpreting complex information and participating in client business review sessions to influence decisions regarding the use of technology to support objectives. The Senior Consultant, Business Systems Analysis develops, recommends and facilitates activities required for the application of new technologies to support existing processes and client needs. The role provides expertise to project managers, coordinators and directors on technology functionality and utilization, utilizing a solid understanding of business dynamics. The role independently resolves a variety of ambiguous challenges with organization-wide impacts, devising new methods using strong analytic and inductive thinking.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How you'll succeed

• Requirements Delivery – Work closely with business partners to gather complicated business requirements, solution requirements and facilitate requirements discussions to ensure you meet project needs. Create strong relationships, lead discussions, listen and ask the right questions to ensure solutions meet requirements.

• Leading and Mentoring – Support end-to-end project life cycle as a subject matter expert, and provide guidance to a diverse team of technology and project professionals. Maintain a collaborative work environment and support team members to resolve organizational, operational, and process problems.

• Strategic planning – Ensure that requirements for systems and solutions are aligned with the business goals of the organization.

• Accountability – Responsibility for the standardization of artifacts or deliverables delivered through the solution development lifecycle process. Ensure adherence to CIBC requirements standards, work practices, processes, security standards and policies.

• Client Relationships – Develop and sustain relationships across the organization in and outside of technology, including negotiation and influence independent of authority.

• Stakeholder Engagement – Interface with internal and external stakeholders, including Business and Technology LOBs, Enterprise Architecture, Operational teams and vendors to ensure clear communication and alignment on project objectives and deliverables

Who you are

• You can demonstrate 5+ years experience in Business Systems Analysis in a Business Systems Consultant role leading projects and large Programs. With the ability to elicit requirements and write strong documentation. Excellent abilities to manage stakeholders and having strong communication skills is a must. You have strong abilities around analyzing and understanding data, as well as gap analysis expertise. You have strong problem solving skills, stakeholder management abilities, and exceptional organizational skills. 

• It’s an asset if you have at least 2 years of Confluence/Jira experience writing user stories, and have experience with Agile delivery, methodologies and practices.

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.

• You give meaning to data. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.

• You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to create a shared vision.

• You're a strong communicator. You are able to effectively with both technical and non-technical audiences to facilitate understanding and collaboration.

• Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.

• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 22nd Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Business Applications Development, Business Requirements, Business Systems Analysis, IT Process Improvement, Operational Efficiency, Strategic Objectives, System Applications, Technical Leadership