Consult with clients to design, implement, configure, test, troubleshoot, and support physical security systems, including video surveillance, access control, sensors, and integrations. Develop network architectures, lead design workshops, execute test plans, document solutions, and serve as a technical customer contact. Support project delivery, sales engagements, upgrades, and complex hardware/software problem resolution while managing timelines, expenses, and customer expectations. Travel and occasional off-hours work are required.
Description
Job Summary
CDW's vision is to be the best national provider of Advanced Technology Solutions. We will achieve this reputation by continuing to delight our customers and being the employer of choice for Advanced Technology Solutions. Senior Consulting Engineers at CDW are smart, hard-working Engineers who enjoy teaming with other best and brightest Engineers on highly visible, technically challenging projects and offerings. We are looking for high-caliber, well-rounded professionals who are passionate about emerging technology, projects, and consulting.
What you will do
• Perform client consultation: plan, design, implement, and support Physical Security Systems. • Develop and implement the technical architecture and physical design of the network: analyze existing Physical Security Systems and recommend solutions. • Set up, configure, and test Physical Security Systems that include video surveillance, access control, sensors, air quality control, and third-party integrations. • Troubleshoot, maintain, upgrade, and provide solutions to complex hardware/software problems. • Assist Account Managers during the sales process by educating the customer about new technologies in the Physical Security space. Identify and communicate potential opportunities for cross-selling to the sales team. • Assist in the management of projects using CDW's project management methodology. Follow life-cycle-oriented processes and procedures. • Ensure a stable performance environment for enterprise computer applications. • Participate in various IT projects intended to continually improve/upgrade converged network solutions. • Regularly interface with technical and business staff of customers, including the project sponsor and stakeholders of projects in more complex engagements. • Serve as a technical point of contact on customer engagement. • Create and execute test plans to meet project requirements for assigned components. • Manage time and expenses to meet or exceed expectations defined in the Statement of Work. • Provide high-quality content deliverables using the appropriate document templates. • Ensure solution is implemented as designed to the customer's satisfaction and approval. • Work with Professional Services Managers, Sellers, Project Managers, Partners, and customers to manage expectations and timelines to ensure expectations and commitments are met. • Conduct/lead design workshops for complex designs to meet customers, partners, business, and technical objectives. • Proactively develop plans and activities to avoid problems. • Educate the customer on solution as appropriate throughout the life of the project or service life.
What we expect of you
• Bachelor's degree and 5+ years of experience delivering complex technical solutions including planning, development, implementation, and support OR 9+ years of experience delivering complex technical solutions including planning, development, implementation, and support. • Hands-on Genetec or Verkada Systems Engineering experience. • Ability to work weekends and/or off hours as necessary to meet clients' needs. • Ability to travel between 25%-50%. • Ability to effectively communicate with clients. • Physically able to lift to 30 pounds of equipment. • Attention to detail on inventory and logistics is important. • Minimum of 2 years related experience in infrastructure/network environments, with some experience in network engineering (hardware and software), network security practices and designing, planning, and implementing LANs and WANs using the latest technology. • 2 years consulting experience, a plus. • Experience in Milestone Systems Engineering experience a plus. • Minimum of one year experience in programming or analytical work, a plus. • Axis Certified Professional Certification a plus. • Genetec Security Center Omnicast and Synergis Certificates a plus. • Milestone Certified Integration Technician Certificate a plus. • Meraki MV Experience a plus. • Verkada Experience, a plus. • Video Surveillance System Implementation Experience a plus. • Access Control System Implementation Experience a plus. • Environmental Sensor Implementation Experience a plus. • IoT Device Implementation Experience, a plus. Pay range: $ 107,300 - $ 150,180 depending on experience and skill set. Annual bonus target of 10% subject to terms and conditions of plan Benefits overview: https://cdw.benefit-info.com/ Salary ranges may be subject to geographic differentials
* CDW is committed to being an AI-fluent organization
* We're looking for people who bring curiosity, a learner's mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances- not replaces- human creativity and decision-making. You don't need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work.Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that's curious, adaptive, and ready to explore what's possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.
* About Us
* CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what's possible through technology. What makes CDW different isn't just what we do- it's how we do it. At CDW we act as one- building trust, speaking candidly, and working together to achieve more. We play to win- focusing on what matters most and delivering for our customers. And we think forward- staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That's why we think of ourselves as coworkers, not just employees- working together to solve complex challenges and deliver real impact for our customers and communities. As a full-stack, full-lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what's next. Together, we deliver the full promise of what technology can do.
* Together, we Make Amazing Happen.
* CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
Job Summary
CDW's vision is to be the best national provider of Advanced Technology Solutions. We will achieve this reputation by continuing to delight our customers and being the employer of choice for Advanced Technology Solutions. Senior Consulting Engineers at CDW are smart, hard-working Engineers who enjoy teaming with other best and brightest Engineers on highly visible, technically challenging projects and offerings. We are looking for high-caliber, well-rounded professionals who are passionate about emerging technology, projects, and consulting.
What you will do
• Perform client consultation: plan, design, implement, and support Physical Security Systems. • Develop and implement the technical architecture and physical design of the network: analyze existing Physical Security Systems and recommend solutions. • Set up, configure, and test Physical Security Systems that include video surveillance, access control, sensors, air quality control, and third-party integrations. • Troubleshoot, maintain, upgrade, and provide solutions to complex hardware/software problems. • Assist Account Managers during the sales process by educating the customer about new technologies in the Physical Security space. Identify and communicate potential opportunities for cross-selling to the sales team. • Assist in the management of projects using CDW's project management methodology. Follow life-cycle-oriented processes and procedures. • Ensure a stable performance environment for enterprise computer applications. • Participate in various IT projects intended to continually improve/upgrade converged network solutions. • Regularly interface with technical and business staff of customers, including the project sponsor and stakeholders of projects in more complex engagements. • Serve as a technical point of contact on customer engagement. • Create and execute test plans to meet project requirements for assigned components. • Manage time and expenses to meet or exceed expectations defined in the Statement of Work. • Provide high-quality content deliverables using the appropriate document templates. • Ensure solution is implemented as designed to the customer's satisfaction and approval. • Work with Professional Services Managers, Sellers, Project Managers, Partners, and customers to manage expectations and timelines to ensure expectations and commitments are met. • Conduct/lead design workshops for complex designs to meet customers, partners, business, and technical objectives. • Proactively develop plans and activities to avoid problems. • Educate the customer on solution as appropriate throughout the life of the project or service life.
What we expect of you
• Bachelor's degree and 5+ years of experience delivering complex technical solutions including planning, development, implementation, and support OR 9+ years of experience delivering complex technical solutions including planning, development, implementation, and support. • Hands-on Genetec or Verkada Systems Engineering experience. • Ability to work weekends and/or off hours as necessary to meet clients' needs. • Ability to travel between 25%-50%. • Ability to effectively communicate with clients. • Physically able to lift to 30 pounds of equipment. • Attention to detail on inventory and logistics is important. • Minimum of 2 years related experience in infrastructure/network environments, with some experience in network engineering (hardware and software), network security practices and designing, planning, and implementing LANs and WANs using the latest technology. • 2 years consulting experience, a plus. • Experience in Milestone Systems Engineering experience a plus. • Minimum of one year experience in programming or analytical work, a plus. • Axis Certified Professional Certification a plus. • Genetec Security Center Omnicast and Synergis Certificates a plus. • Milestone Certified Integration Technician Certificate a plus. • Meraki MV Experience a plus. • Verkada Experience, a plus. • Video Surveillance System Implementation Experience a plus. • Access Control System Implementation Experience a plus. • Environmental Sensor Implementation Experience a plus. • IoT Device Implementation Experience, a plus. Pay range: $ 107,300 - $ 150,180 depending on experience and skill set. Annual bonus target of 10% subject to terms and conditions of plan Benefits overview: https://cdw.benefit-info.com/ Salary ranges may be subject to geographic differentials
* CDW is committed to being an AI-fluent organization
* We're looking for people who bring curiosity, a learner's mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances- not replaces- human creativity and decision-making. You don't need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work.Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that's curious, adaptive, and ready to explore what's possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.
* About Us
* CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what's possible through technology. What makes CDW different isn't just what we do- it's how we do it. At CDW we act as one- building trust, speaking candidly, and working together to achieve more. We play to win- focusing on what matters most and delivering for our customers. And we think forward- staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That's why we think of ourselves as coworkers, not just employees- working together to solve complex challenges and deliver real impact for our customers and communities. As a full-stack, full-lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what's next. Together, we deliver the full promise of what technology can do.
* Together, we Make Amazing Happen.
* CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
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What you need to know about the Ottawa Tech Scene
The capital city of Canada and the nation's fourth-largest urban area, Ottawa has proven a rapidly growing global tech hub. With over 1,800 tech companies, many of which are leaders in their sectors, the city's tech talent now makes up more than 13 percent of its total workforce. This growth is driven not only by the big players like UL Solutions and Dropbox, but also by a thriving startup ecosystem, as new businesses emerge to follow in the footsteps of those that came before them.
