What you can expect
Enable around-the-clock continuity in critical Zoom Events infrastructure. We are looking for a DevOps Engineer who has production knowledge and experience.
About the Team
Engineering operations are the driving force behind the seamless functionality and continuous availability that define the platform's unparalleled user experience. The team manages the Zoom Events platform. By employing robust operational and monitoring strategies, they guarantee the stability and security of Zoom's infrastructure, allowing millions of users worldwide to connect effortlessly.
Responsibilities
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Designing and implementing zero-downtime solutions for highly available services (99.999%).
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Developing and maintaining disaster recovery (DR) strategies across data centers in different regions.
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Diagnosing and resolving complex production issues, including performance and functional challenges.
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Collaborating with vendors, infrastructure teams, and engineering partners to enhance security and service availability.
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Providing advanced troubleshooting support for outages across systems and Zoom backend services.
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Administrating monitoring tools and infrastructure.
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Developing and implementing CI/CD pipelines to streamline production deployments and configurations.
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Participating in on-call shifts and incident management and work after hours/weekends for application releases/deployments
What we’re looking for
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Have 6 - 7 years experience DevOps Engineer / Site Reliability Engineer (SRE)
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Have analytical and troubleshooting skills
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Have knowledge of CI/CD tools and integration
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Experience with Kubernetes, particularly AWS EKS, Terraform, Ansible, Docker and Helm
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Experience with MySQL, Redis in production deployment and troubleshooting
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Be familiar with OCI and AWS technology including Cache, NoSQL, rational DynamodB and storage etc. and proxy server for web application
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Experience with AWS, Azure, OCI, CloudFlare, GROOVY, Jenkins, BASH, PYTHON
Salary Range or On Target Earnings:
Minimum:
$98,900.00
Maximum:
$228,700.00
In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.
Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
We also have a location based compensation structure; there may be a different range for candidates in this and other locations
At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!
Anticipated Position Close Date:
04/17/25
Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.
About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.
Our Commitment
At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
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